Their whole business is hail: free roof inspections, documenting the damage the way an assessor needs it, and either managing the claim or repairing the roof (often both). This is who homeowners in the hail belt call first.
#1
Rebuild Relief
Service-area business, QLD & NSWClaim specialist✓ ABN verified · 92 737 585 871★ 4.9 · 774 Google reviewsBrisbane, Gold Coast, Sunshine Coast, Toowoomba & Newcastle
The best-known name in Australian hail claims and, on the numbers, the most popular: a free independent roof inspection for storm and hail damage, then full claims management on the homeowner's behalf on a no-win, no-fee basis, across Queensland and New South Wales. Its website reports more than 4,500 homeowners helped and over $190 million in claims secured — the firm's own figures — and its Google record backs the scale: 774 reviews at 4.9, the largest of any hail specialist we found.
In their own words: “Rebuild Relief offer free independent roof inspections for storm and hail damage in Queensland and New South Wales.” — from Rebuild Relief’s website; their claim, not our finding.
Worth knowing: Rebuild Relief manages the claim and, according to its site, covers up to $600 of the insurance excess; ask how it is paid and who carries out the repair before signing an authority to act.
#2
Storm Support Services
Brisbane CBD, QLDClaim specialist✓ ABN verified · 18 642 104 229★ 5.0 · 620 Google reviewsQueensland & NSW
Hail-damage specialists in the purest sense: a free roof inspection after a storm, photo documentation and a scope of works prepared the way an assessor needs it, then support through the claim itself. Covers Queensland and New South Wales, and carries the largest verified review record of any firm on this page — 620 Google reviews at a perfect 5.0.
In their own words: “Our experienced team provides professional inspections, clear documentation and support through the insurance claim process when hail damage is identified.” — from Storm Support Services’s website; their claim, not our finding.
#3
AusHail
Albion, Brisbane QLDClaim specialist✓ ABN verified · 67 609 546 143★ 4.8 · 262 Google reviewsBrisbane & south-east Queensland
Brisbane hail-damage roofing company built around a single idea — it works for the property owner, not the insurer — handling inspection, the insurance side and the construction work itself. 262 Google reviews at 4.8 for a firm this specialised is a strong record.
In their own words: “By working for the owner NOT the insurance company; this dramatic difference results in thorough, expedited insurance coverage, first-rate construction.” — from AusHail’s website; their claim, not our finding.
#4
Storm Smart
Brisbane CBD, QLDClaim specialist✓ ABN verified · 44 649 627 798★ 4.9 · 175 Google reviewsBrisbane, Gold Coast & Sunshine Coast
A claims manager rather than a roofer: Storm Smart lodges and runs storm and hail claims on the homeowner's behalf, with a mobile app for tracking progress. It trades as Insurance Claims Group Pty Ltd and states on its site that it is a Corporate Authorised Representative under an Australian Financial Services Licence — unusual in this industry, and a meaningful layer of regulation.
In their own words: “Access the best technology with the Storm Smart mobile app, designed and developed especially for homeowners and renters.” — from Storm Smart’s website; their claim, not our finding.
Worth knowing: Storm Smart doesn't repair roofs itself — you'll still need a roofer for the work once the claim is approved.
#5
WA Insurance Builders
Neerabup, Perth WAClaim specialist✓ ABN verified · 39 603 040 437★ 4.8 · 189 Google reviewsPerth & Western Australia
Perth's insurance-repair builder: storm, water, impact and fire damage repaired as insurance work, from the emergency make-safe through to the rebuild. It isn't hail-only — Perth gets far less hail than the east coast — but for a hail-hit roof in WA this is the established insurance-builder route, with 189 reviews at 4.8.
In their own words: “WA Insurance Specialists.” — from WA Insurance Builders’s website; their claim, not our finding.
Claim specialist✓ ABN verified · 81 642 368 269★ 4.9 · 103 Google reviewsBrisbane to the Gold Coast, Sunshine Coast & Toowoomba
The one-stop version of the model: a free inspection, then Metro Hail lodges and manages the claim with the insurer and carries out the repair or restoration itself, for homes and commercial buildings. The only Tier 1 firm with a full AustralianRoofers profile and Trust Score.
In their own words: “We're the team Brisbane trusts to handle their hail damage claims.” — from Metro Hail’s website; their claim, not our finding.