AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Dolphin Roofing is one of the few Adelaide roofers we've reviewed with a literally perfect score — 5.0 stars across 41 Google reviews, not a single rating below five. The company checks out on paper too: Dolphin Roofing Adelaide Pty Ltd has been an active, GST-registered SA private company since February 2022, operating from Mitchell Park in Adelaide's south. The firm says on its own site that the team carries more than 80 years of combined industry experience across residential and commercial work — a team-level claim we can't verify, and worth reading alongside the fact that the company itself is only about four years old.
What the reviews describe is a tile-restoration outfit that takes real pride in the details. The recurring job is a full restoration — pressure clean, replace broken tiles, re-point the capping, then paint — on 40-year-old concrete and terracotta roofs, often finished in a couple of days and leaving the site spotless (cleanliness is the single most-praised trait, ahead of even 'professional'). Sam fronts most jobs and gets specific praise for fixing a leak two other companies couldn't, and for follow-up calls after repairs to check the roof stayed dry. One customer even had an unused satellite dish removed at no charge. Repeat trust shows up too: one couple hired them after watching their son's restoration turn out well.
The honest caveats are mild but real. A perfect 5.0 means there's no critical feedback at all to learn from — and a few of the five-star reviews carry no text, so the effective evidence base is a little smaller than 41. They're not the cheapest: one reviewer got three quotes and Dolphin came in slightly above the others (he chose them anyway because, as he was told, they don't use subcontractors). Another reviewer mentions they were booked out for months. And while the website advertises metal roofing and re-roofing, the review record is overwhelmingly tile restoration — the evidence for big metal jobs just isn't there yet.
Reputation across the web New
The same firm, checked across platforms
⚑ Young company, perfect score — read both correctly
Nothing here alarms us, but two things deserve context: the company has only existed since February 2022, so the '80+ years of combined experience' on their site is a team-level self-claim rather than a track record of the business itself; and a flawless 5.0 rating with several text-less reviews means you're seeing an unblemished but still-young evidence base. Expect a possible wait too — one reviewer says they were booked out for months.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Sam — the front man, with a small crew
Sam is the name that keeps coming up — 10 mentions across the 20 most recent Google reviews. He quotes, works on the roof, and rings customers afterwards to check repairs have held. His best moment in the reviews: fixing a leak that two other roofing companies had looked at and failed to solve, after a neighbour's recommendation. That's the kind of diagnostic reputation you can't fake.
Around Sam there's a small crew reviewers occasionally name — Jess worked alongside him on a two-day concrete-tile restoration, and a 'Rin' and 'Riz' (possibly the same person spelled two ways) get thanked for terracotta restorations. The firm's own site names nobody, so this picture is stitched together from what customers volunteer. One reviewer was told the firm doesn't use subcontractors, which fits the consistent-crew pattern in the reviews — but confirm it for your own job.
What clients say
In their own words
Dolphin Roofing did a fantastic job on our roof. The team was professional, punctual, and clearly knew what they were doing. They explained everything along the way and left the place clean after finishing. Really happy with the quality of work—would definitely recommend them!
Great restoration of my roof by Sam and Jess - the 40 year old concrete tiles cleaned, broken tiles replaced, capping restored, and painted a Dulux colour of choice. Completed quickly within 2 days at a low, competitive price. And even removed an unused tv satellite dish at no additional cost.
I have had roof leak which has been looked by 2 other roofing companies but no one was able to fixed the problem. Then my neighbour recommended Sam from dolphin roofing. Sam checked and fixed the leak. Happy to recommend dolphin roofing for any roof leaks.
Three themes dominate: immaculate clean-up (the most-mentioned praise of all), transformation-grade tile restorations completed quickly, and Sam personally solving leaks other companies couldn't.
Best for
- Tile roof restorations — concrete or terracotta — where you want the full clean, point and paint treatment from a crew that leaves the site spotless
- Stubborn leaks that other roofers have failed to fix; Sam's diagnostic follow-through is the standout of the reviews
- Homeowners who'd rather pay a little more for an in-house crew (no subcontractors, per the firm via a reviewer) and post-job follow-up calls
Less suited for
- Urgent work needing an immediate start — one reviewer notes they were booked out for months
- Anyone choosing purely on lowest price — a reviewer with three quotes found Dolphin slightly above the others
- Full metal re-roofs or new-build roofing — advertised on the site, but the 41 reviews offer almost no evidence of this work
Before you commit
Five questions worth asking
- How far out are you booked, and when could you realistically start my job?
- Will Sam quote and lead the work himself, and who else will be on my roof?
- You've told customers you don't use subcontractors — is that the case for my job too?
- What written warranty do you offer on restoration coatings and leak repairs, and what does it exclude?
- Your site mentions 80+ years of combined experience — how long has Dolphin Roofing itself been operating, and who holds the builder's licence?
Bottom line
A verified, GST-registered restoration specialist with a flawless 41-review record and the best clean-up reputation of the southern Adelaide roofers we've researched. It's a young company that may cost slightly more and make you wait — on the evidence, the wait is the price of getting the crew everyone rates.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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