AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Old Port Roofing is about as established as suburban Adelaide roofers get. The ABN trail shows the name trading from Royal Park since at least March 2000 — first under Andrew John Dodd as a sole trader, then under a family-trust partnership that's been GST-registered since July 2010 — and the firm says on its own site that it's been going for over 35 years. Their site also lists Builders Licence BLD 230671 and accreditations as a Fielders Approved Contractor and a licensed Revolution Roofing True Oak installer, which are the kind of supplier relationships you only get by doing metal roofing at volume. A 4.7-star average across 85 Google reviews rounds out a genuinely solid picture.
The reviews back the workmanship story. Full re-roofs on 1920s homes get particular praise — one reviewer noted no upselling of unnecessary extras and tidy handling of the surprises an old roof throws up. Strata gutter replacements, a skillion roof replacement, even work at the Port Adelaide Historical Society Museum all show up with the same themes: on time, tidy, well-communicated, priced competitively, quoted by a tradesman rather than a salesman (the firm's own claim, but reviewers describe exactly that experience).
The honest bit: both of the firm's recent 1-star reviews are about the front door, not the roof. One prospective customer says an email enquiry was never answered; another says a quote appointment years ago at Semaphore was a no-show with no callback — and the lone ProductReview entry repeats the unanswered-email complaint. Nobody in the 20 most recent Google reviews criticises the actual work. So the pattern we see is a busy firm whose enquiry handling occasionally drops the ball, which is annoying but fixable from your side: ring them on 08 8341 2555 rather than emailing, and confirm your quote time.
Reputation across the web New
The same firm, checked across platforms
⚑ Enquiries can go unanswered — phone, don't email
Both recent 1-star reviews (and the single ProductReview entry) are about pre-sale responsiveness: an email that never got a reply, and a quote no-show from some years back. None of the negative feedback touches the workmanship itself. If you want a quote, call them rather than emailing, and confirm the appointment.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
The team — a Dodd family business
No single owner fronts the reviews here — this is a proper team operation. The business register shows a partnership of two family trusts (Dodd and Darlington), with the Old Port Roofing name attached to the Dodd family since at least 2000, and the firm describes itself as a solely Australian-owned family business. Their site makes a point we like: quotes are done by an experienced tradesman who'll actually be on the job, not a salesperson.
Reviewers occasionally name individuals — Jay gets a mention for a helpful, knowledgeable gutter quote, and Josh for getting back quickly when something needed sorting mid-job — but no staff are named on the firm's own site, so we can't map out the crew beyond that. What comes through consistently is the team's site manner: polite, tidy, rubbish removed, done when they said it would be.
What clients say
In their own words
Fabulous job on a 1920’s house. Great to communicate with, and great attention to detail. Highly recommend!
Old Port roofing did a great job and were very accommodating with my unusual requests of extra downpipes and redirection of flow, even partially cleaned the gutters. Recent downpours show very effective. The vented skylites in garages mean I can find what I need.
Quality work, great people to deal with & at a competitive price. Very happy & would highly recommend.
Reviewers consistently praise professional, tidy crews, clear communication from quote to clean-up, and quality re-roofing and guttering work at competitive prices.
Best for
- Full metal re-roofs on older and heritage homes — 1920s-house replacements are among the most-praised jobs in the reviews
- Gutter and downpipe replacement, including strata and multi-unit jobs where a consultative, scheduled approach matters
- Homeowners who want a supplier-accredited firm (Fielders, Revolution True Oak) with manufacturer-backed installation warranties available
Less suited for
- Anyone who expects prompt replies to email enquiries — the only negative reviews are about exactly this; phone instead
- Tile roof restoration and repainting — this firm's evidence base is metal roofing, guttering and re-roofs, not tile resto work
- Tiny urgent patch-up jobs — a 35-year firm geared to full re-roofs and commercial work may not be the fastest option for a single cracked sheet
Before you commit
Five questions worth asking
- Who will come out to quote, and will the same tradesman be on the job — as your website promises?
- What's the best way to reach you if I have questions mid-job — reviews suggest email isn't reliable, so who do I call?
- Does my job qualify for the Fielders or Revolution True Oak manufacturer-backed installation warranty of up to 20 years, and will that be in writing?
- On an older house, what hidden repairs (battens, fascia, asbestos) might surface once the old roof comes off, and how do you price variations?
- Is the work carried out under Builders Licence BLD 230671, and who holds that licence?
Bottom line
One of the most established metal-roofing operations we've reviewed in Adelaide's west — verified back to 2000 on the business register, supplier-accredited, and with 85 Google reviews that praise the work almost unanimously. Just pick up the phone rather than emailing, because the only people unhappy with Old Port Roofing are the ones who never got a reply.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, ProductReview.com.au, the firm's own website, and the ABN register. Not a paid placement.
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