High End Roofing - Roof Repairs | Colorbond | Metal Roofing Gold Coast
Trading name of HIGH END ROOFING PTY LTD · Gold Coast, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Let's be upfront about the headline number: that 5.0-star Google rating rests on exactly one review, and it was written back in September 2021. One data point from four-plus years ago isn't a track record — it's an anecdote. A good anecdote, mind you: a full roof replacement where the customer praised fair pricing, an organised site, polite staff and even care taken around their garden, and the owner's reply was gracious. But we'd treat this firm as effectively unrated online.
The verification side is considerably stronger. High End Roofing Pty Ltd checks out on the Australian Business Register — an active, GST-registered private company at the exact Helensvale postcode since March 2018. On their own site the firm lists a QBCC licence (15086708) and a NSW Fair Trading licence (337408C), covering their claimed service area of Brisbane, the Gold Coast and Northern NSW; both are self-published numbers, so run them through the QBCC and NSW Fair Trading registers before you sign anything — a two-minute job.
The firm describes itself as family-owned, led by owner/director Joel, specialising in metal and Colorbond roofing, and says it keeps work in-house rather than outsourcing to external contractors. All of that comes from their own website, and none of it is contradicted anywhere — there's simply very little independent evidence in either direction. If you like what you see, ask for two or three recent local references to fill the gap the missing reviews leave.
Reputation across the web New
The same firm, checked across platforms
⚑ The 5.0 rating is one single review
Google shows a perfect 5.0, but it's built on exactly one review, posted in September 2021. That review is detailed and positive — a full roof replacement with praise for pricing, organisation and courteous staff — but one four-year-old data point is not a track record. Weight the company's verifiable registration and licence checks more heavily than the star rating, and ask the firm for recent references.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Joel — owner-director, per the firm's own site
The firm's website names Joel as owner/director of this family-owned business and credits the operation with over 20 years of roofing experience — both self-claims we couldn't independently corroborate, since no staff names surface in the (single) Google review. The company registration behind the trading name dates to March 2018.
One structural point in their favour: the firm says it employs its carpenters and roofers directly rather than outsourcing to external contractors. If that matters to you — and for accountability on a re-roof it should — make them confirm it for your specific job, since it's a marketing claim until it's in your contract.
Best for
- Metal and Colorbond re-roofs where a registered Pty Ltd company with claimed QBCC and NSW licences matters more to you than review volume
- Jobs straddling the QLD–NSW border — the firm claims licensing on both sides, which few Gold Coast roofers bother with
- Homeowners willing to do their own diligence: check the two licence numbers and ask for recent references
Less suited for
- Anyone who wants a track record they can read — one review from 2021 is close to no online evidence at all
- Tile roof restoration or repainting — everything the firm publishes points at metal and Colorbond work
- Weekend contact or scheduling — Google lists them closed Saturday and Sunday, with Friday finishing at 12:30pm
Before you commit
Five questions worth asking
- Your site lists QBCC licence 15086708 and NSW licence 337408C — can you confirm both are current so I can check them on the registers?
- Can you give me two or three recent local references or completed jobs I can look at, given there's almost nothing about you online?
- Your site says you don't outsource to external contractors — can you confirm in the contract that my job will be done by your own employees?
- What exactly does your workmanship warranty cover, for how many years, and can I have it in writing with the quote?
- Will Joel be quoting and supervising my job personally, and who's my day-to-day contact once work starts?
Bottom line
The paperwork is solid — a real, GST-registered company at the address it claims, with licence numbers published for both QLD and NSW — but the online track record is a single review from 2021. Verify the licences, ask for references, and treat this as a firm you're vetting yourself rather than one the internet has vetted for you.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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