N.1 Roof Restorations
Gold Coast, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Jackson is this business, and the reviews make that a selling point: he's named in nearly every one of the 20 most recent, quoting, climbing the roof, helping one customer pick her colour, and — when a wrong paint option slipped through — fixing it the same day. The work described is classic tile restoration: clean, replace broken tiles, re-point, re-clip, seal valleys, paint. Reviewers repeatedly use words like 'fussy' and 'attention to detail', a couple came via family members' jobs, and one sums it up as 'a small business with old school ethics'. Fifty-four of 56 Google reviews are five stars, spread steadily over a couple of years — an organic-looking pattern, not a burst.
The paperwork mostly checks out. 'N.1 Roof Restorations' is a registered business name on the Australian Business Register, held since July 2022 by All Needs Carpentry Gold Coast Pty Ltd — an Arundel company whose ABN has been active since October 2020. Their website claims they're 'accredited Industrial Coatings applicators' with 'years of hands-on roofing experience'; those are the firm's own words, and we couldn't find a QBCC licence number, warranty terms or an ABN published anywhere on the site to check them against.
Now the blemishes, because there are exactly two and both are instructive. One customer reports that three years after her restoration, an inspection found poorly replaced roof screws — rubbers broken on install and painted over, some screws not done — which Jackson disputed in his reply. Another says a promised quote simply never arrived and calls went unanswered. Fifty-four delighted customers against one durability dispute and one no-show is still a strong ledger, but it tells you where to press: get the fastener work specified, and get your booking confirmed in writing.
Reputation across the web New
The same firm, checked across platforms
⚑ Your contract will be with a differently-named company
The legal entity behind N.1 Roof Restorations is ALL NEEDS CARPENTRY GOLD COAST PTY LTD — a perfectly normal arrangement (tradies often run several brands under one company), but make sure that's the name on your quote, invoice and warranty so the paper trail holds up. The ABR also lists the company as not currently registered for GST, so ask how GST is handled on your quote. And since the website publishes no QBCC licence number, ask for it and check it on the QBCC register before work starts.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Jackson — owner-operator
Jackson is named in 20 of the firm's most recent reviews — quoting jobs, doing the work, and following up afterwards. Customers describe someone patient with decision-making ('helped us pick our roof colour... dealt with rain, wind and an indecisive woman'), fussy about the finish, and willing to go beyond scope — one reviewer had a broken, leaking skylight removed as an extra. Repeat business through families (one customer hired him after seeing her mother's roof) is the kind of trust signal we weight heavily.
He doesn't work entirely alone — one reviewer thanks 'Jackson and Jett', and several mention 'the team' — but this is a small crew with the owner on the tools, not a franchise with sales reps. No surnames are published on the website or Google profile, so ask who holds the QBCC licence when you call. The one sour note on responsiveness (a promised quote that never arrived) suggests his diary fills up; pin down dates in writing.
What clients say
In their own words
Thanks to Jackson and the team for full roof restoration and Valley seals. Small hitch with the incorrect paint option which Jackson quickly rectified for me on the day. Would recommend.
Jackson and co were prompt and provided an amazing service. The roof looks amazing and super tidy with no clean up required. Great price, great service and great work. I used the company after they did quality work at my mother’s house. Highly recommend!
Great guys, that did an exceptional job. Identified problems so they could be rectified and final outcome made a 40 year old roof look new. Highly recommended.
Reviewers consistently describe fussy, detail-obsessed restoration work at fair prices, with Jackson personally handling everything from colour choice to same-day fixes when something goes wrong.
Best for
- Full tile-roof restorations — clean, repair, re-point, paint — including help choosing the colour
- Tile repairs, re-clipping and valley seals on older roofs — reviewers specifically praise his diagnostic eye on 40-year-old roofs
- Homeowners who want the owner-operator quoting and doing the job, not a sales rep and a rotating crew
Less suited for
- Anyone who needs published credentials before calling — the website shows no QBCC licence number, ABN or written warranty terms
- Time-critical jobs where an unconfirmed booking is a dealbreaker — one reviewer reports a promised quote that never came
- Large commercial projects — everything in the reviews is residential, handled by a small crew
Before you commit
Five questions worth asking
- What's your QBCC licence number and who is the licensee — can I verify it on the QBCC register before we start?
- Will the quote and warranty be issued by All Needs Carpentry Gold Coast Pty Ltd, and how is GST handled given the ABR shows no current GST registration?
- One reviewer reported roof screws with broken rubbers painted over — how do you handle fastener replacement on a restoration, and is it itemised in the quote?
- Your site says you're 'accredited Industrial Coatings applicators' — accredited by whom, and what coating system and warranty applies to my roof?
- If I book an inspection or quote, when exactly will I receive it in writing — and who do I chase if it doesn't arrive?
Bottom line
A verifiable, owner-led restoration specialist with 54 five-star reviews earned the slow way and a principal customers genuinely rave about. The two blemishes — a disputed durability complaint and a missed quote — plus the bare-bones website mean you should get licence, entity and fastener details in writing; do that, and this is one of the stronger tile-restoration picks among the Gold Coast roofers we've reviewed.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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