AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The 3.3 on this one is genuinely misleading — in both directions — so let us walk you through it. Nearly every review from the past three years is a glowing five stars: full roof replacements done fast, priced well, with Adam and the team named warmly and repeatedly. One customer noted the job was finished before other firms had even returned their quote. On the paperwork side it's an old, stable operation too — the ABN behind the trading name has been active for over two decades.
So where did the 3.3 come from? Scroll back five to seven years and there's a run of one-star reviews — and here's the honest nuance: most of them aren't about workmanship. They're from people who never became customers at all — a broken website contact form, calls that never got returned, and two separate reviewers who say they were declined because the firm 'doesn't do small repairs' despite the website advertising them. Annoying, and a fair thing to mark a business down for, but it tells you about their front office years ago, not their roofing.
One old review does raise a real workmanship question, though, and we won't gloss it: a customer says guttering came off in high winds three years after Just Roofing installed their roof, and that the firm blamed the roof structure and 'washed hands of responsibility'. It's a single account, from six years back, and we only have one side — but it's the kind of after-sales dispute worth having in mind when you ask about warranty terms. A more recent four-star reviewer offers a counterpoint: the firm came back to fix a minor wind issue on their church roof without fuss.
Reputation across the web New
The same firm, checked across platforms
⚑ Read the 3.3 carefully — it's two different stories
The negative reviews dragging this rating down are almost all five to seven years old, and most are from people whose calls and web inquiries went unanswered — not from paying customers. The last three years of reviews are consistently five-star. That said, one older review alleges the firm refused responsibility when guttering failed three years after installation, and two others say the firm declines the small repair jobs its website advertises. Judge them on the recent record, but go in with your eyes open on warranty and scope.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Adam and the team
Adam is named in seven of the sixteen reviews — always as the person quoting, communicating and running the job — so he's clearly the front man of the operation, and a Tony gets a mention alongside him as 'straight forward people' to deal with. The business itself sits under a family trust that's held the ABN since 2005, which points to an established family operation rather than a franchise or a newcomer. We couldn't verify Adam's surname or formal title from public records, so we'll leave it at that rather than guess.
What the reviews consistently say about the crew: quick once engaged, tidy, good at keeping customers in the loop during a re-roof, and reasonably priced against competing quotes. The historical weak spot was everything before engagement — unreturned calls and a contact form that reviewers said didn't work. If your first inquiry goes quiet, the record suggests phoning rather than emailing, or moving on.
What clients say
In their own words
Adam and the team not only provided excellent value for money, but top quality work in an unexpectedly fast timeframe. We are still receiving quotes from other companies a week after Just Roofing already completed the job.
I highly recommend Adam and his team from Just Roofing. They are great to deal with and completed the job in a very professional, friendly and timely manner. Adam and his team were very good at communicating and keeping me in the loop at all times. My roof looks great- thankyou Just Roofing.
Just roofing are the bench mark in tasmania, top quality work from top quality tradesmen. Friendly reliable and a tidy outfit. Great ppl great results.
Recent reviewers consistently praise fast, well-priced full re-roofs and Adam's communication, while the older complaints centre on unanswered inquiries and declined small jobs rather than workmanship.
Best for
- Full roof replacements and re-roofs, where the recent reviews are uniformly strong on speed, price and quality
- Homeowners who want the principal — Adam — personally involved from quote to finished job
- Bigger or more unusual jobs (one reviewer had a church roof done) where an established, decades-old outfit is reassuring
Less suited for
- Small repair jobs — multiple reviewers say they were declined despite the website advertising repairs
- Anyone who expects prompt replies to web forms and voicemails — the firm's historical record there is poor
- People who want ironclad after-sales accountability, given one older reviewer's account of a rejected guttering failure claim
Before you commit
Five questions worth asking
- Do you actually take on small repairs, or only full re-roofs and replacements? Your website says both, but past reviewers say they were turned away.
- What's your workmanship warranty, and does it cover guttering and fixings — in writing — if something fails a few years down the track?
- Which entity will be on my contract and invoice — the website says 'Just Roofing Tasmania Pty Ltd' but the active ABN we found trades as 'Just Roofing' under a family trust?
- Will Adam be quoting and overseeing my job personally, and who else will be on site?
- Your listings mention licensed asbestos removal — can you show me the current licence if my old roof contains asbestos sheeting?
Bottom line
Judged on the last three years, this is one of the stronger re-roofing outfits in Hobart — fast, well-priced, and personally run by Adam, with two decades of ABN history behind it. The 3.3 mostly reflects old complaints about unanswered inquiries and declined small jobs, so call rather than email, keep the job big, and get the warranty in writing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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