Prompt Roofing
Perth, WA
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The name isn't marketing fluff — 'prompt' is the single most-used word across this firm's Google reviews, showing up 17 times in 21 write-ups. Customers describe fast quotes, fast starts, and jobs finished when promised: one reviewer was told their re-roof would take a week, and it took a week. At 4.8 stars, Prompt Roofing sits comfortably among the stronger Perth roofers we've reviewed, and the reviews read like real jobs — two-storey tile-to-Colorbond conversions, asbestos roof replacements, gutter and scaffold work.
The paperwork checks out too. We verified the PROMPT ROOFING business name on the Australian Business Register: it's held by Rosewil Investments Pty Ltd, a private company whose ABN has been active since May 2007, with the trading name registered in August 2009 — so this is a business with real history, not a ute-and-a-ladder pop-up. On their own site the firm says they're family-owned with over 20 years' experience, accredited by the Building Commission WA and the Master Builders Association, and that they back replacements with a 7-year guarantee. Those are self-claims we couldn't independently verify, so get the guarantee in writing.
Now the honest bit. One detailed 1-star review says a tile-to-Colorbond conversion left a previously straight roofline crooked — a specific, credible complaint with no visible resolution, and exactly the kind of thing worth raising before you sign. The review base is also on the small side at 21, and with no ProductReview presence there's no second independent source to cross-check against. None of that undoes the pattern of praise, but it means you're leaning mostly on Google's picture.
Reputation across the web New
The same firm, checked across platforms
⚑ One paperwork quirk worth knowing
The ABN that holds the PROMPT ROOFING business name (35 125 192 707, Rosewil Investments Pty Ltd) showed as not currently registered for GST when we checked the ABR. That's unusual for a trading roofing company and most likely means quotes and invoices are issued through a different entity. It's not a red flag on its own — but check whose ABN appears on your quote, and confirm that entity is GST-registered before you pay a deposit.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Adam — with a crew clients name individually
Adam comes up repeatedly as the principal — one reviewer sums it up as 'Adam and his team were a pleasure to deal with', and he's the most-mentioned name across the firm's Google reviews. The firm describes itself on its own site as family-owned and West Australian, which fits the owner-led feel of the reviews.
What we like is that clients don't just name the boss: Wayne Saunders gets credit for delivering a clear, well-explained quote, and 'Pete and his team' are praised for a transparent, on-schedule re-roof. Reviewers also thank the admin staff for keeping them informed — a sign there's an actual office running the show, not just blokes on a roof.
What clients say
In their own words
Very impressed with Prompt. Wayne Saunders delivered a excellent quote and took the time to explain to me what was needed for our roof and why. They got the work done quickly and it looked great!
The name says it all Prompt...the workmanship of the team was great, very transparent about communicating what, when and how things were going to happen. We were told it would take a week to re-roof our home and it did. Can highly recommend Pete and his team.
Quick to quote and quick to carry out work considering the industry is so busy at the moment. Workmanship was great. The staff were very friendly. Price was spot on.
Reviewers consistently praise the speed of both quote and job, clear communication about what's happening and when, and solid workmanship — with one detailed complaint alleging a crooked roofline after a tile-to-metal conversion.
Best for
- Full tile-to-Colorbond or asbestos-to-metal roof replacements, including two-storey homes needing scaffolding
- Homeowners who want the job explained properly before committing — reviewers single out the detailed, patient quoting process
- Strata and property managers — a strata manager reviewer calls them reliably responsive and 'above and beyond'
Less suited for
- Small one-off leak repairs — the review evidence skews heavily to full replacements, with only a single leak-repair mention
- Anyone who wants multiple independent review sources to compare — there's no ProductReview listing, so Google's 21 reviews are the whole picture
- Buyers who need every credential pre-verified — the 20+ years, accreditations and 7-year guarantee are the firm's own claims, so ask for documentation
Before you commit
Five questions worth asking
- Which entity and ABN will be on my contract and invoice, and is it registered for GST?
- The 7-year guarantee on roof replacements — exactly what does it cover, and can I get the terms in writing?
- For a tile-to-metal conversion, how do you check and correct the roofline and battens so the new roof sits straight?
- Who's my day-to-day contact during the job — Adam, Wayne, or a site foreman — and how will I be kept informed?
- How long will my re-roof take, and what happens to the schedule and roof protection if weather interrupts?
Bottom line
Prompt Roofing looks like the real deal for Perth re-roofs: verified 19-year-old registration, an owner clients know by name, and reviews that repeatedly confirm the firm does what it says, when it says. Just raise the one crooked-roofline complaint during quoting, get the guarantee in writing, and check whose ABN lands on your invoice.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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Contact Prompt Roofing
This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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