AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
C.M.C Roof Plumbing sits at 4.8 stars from 53 Google reviews, and the striking thing when you read them is how personal they are: Chris — that's Chris McCormack, the director — is named in the text of reviews 29 times. For a 53-review firm, that's about as owner-led as it gets. Customers aren't reviewing a call centre and a rotating crew; they're reviewing the bloke who answered the phone, climbed the roof, and sent them the photos afterwards.
The paper trail is unusual but checks out. The firm's website says it was established in 1999, and the ABR shows a C.M.C. Roof Plumbing trust registered in February 2014 — in Melbourne's Bayside suburbs, of all places. Dig a little and the story makes sense: the same business name, same website, and old listings all point to a Melbourne operation that relocated to Warana on the Sunshine Coast. The trust has been GST-registered and active for 12 years. The 1999 founding date is the firm's own claim and predates the current entity, which is common when a sole trader restructures — we just can't verify it independently.
On the work itself, the reviews cluster tightly around leak detection and roof repairs on metal roofs, with pre-purchase inspections popping up too — one reviewer got an inspection at short notice with the written report the next day. The firm says on its own site that it uses only BlueScope Australian steel, holds all relevant insurances and works under licensed roof plumbers — reasonable claims, but they're self-claims, and no licence number is published on the site, so ask for it. Our honest caveats: this is a small operation, Google is the only meaningful review source, and the ABR address being three states out of date is the kind of admin looseness worth a raised eyebrow even when the work itself reviews this well.
Reputation across the web New
The same firm, checked across platforms
⚑ A Melbourne paper trail
The ABR still lists this firm's registered location as postcode 3192 in Melbourne's Bayside suburbs, where the business appears to have operated before relocating to Warana on the Sunshine Coast — their old web-design agency's case study and old Cheltenham/Edithvale listings confirm the Melbourne chapter. We're satisfied it's the same business (same name, same website, same ABN carried on their Warana listings), but the registered address hasn't been updated, and the website's 'established 1999' date predates the 2014-registered entity — likely a restructure, though we can't verify the earlier years.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Chris McCormack — owner-operator
Chris McCormack is the director, and he's not a background figure — his first name appears in the text of 29 reviews, which for a 53-review firm means the majority of customers dealt with him personally. Reviewers describe him doing the inspections himself, explaining the problem and the options, turning up early, and photographing completed work so owners could see what they'd paid for. On the firm's own site he says he has over 25 years in domestic, architectural and commercial roofing — a self-claim, but one the depth and tone of the reviews make easy to believe.
The site also refers to a 'team of tradesmen' supervised by licensed roof plumbers, so there's crew capacity beyond one man — but every signal we have says Chris is the point of contact from quote to handover. Even the email address is chris@. If you value dealing with the owner directly rather than a scheduler, that's exactly what this setup offers; the flip side is the usual small-operator trade-off on availability for bigger or urgent jobs.
What clients say
In their own words
I highly recommend Chris from C.M.C. Roof Plumbing. He was able to complete a pre-purchase roof inspection at short notice and provide me with the report the next day. Chris kept me informed throughout the process.
Chris was on the job bright and early, got the job done and explained concisely all the work he had performed. He also showed me photos of the work which I appreciated as obviously I wouldn’t be able to check for myself. Overall I’m satisfied with the work he did for us.
Chris was reliable and efficient throughout the entire process. Communication was clear, and his advice and assessment were practical and honest. The work to address our leaking roof was completed as scheduled and in line with what was discussed and quoted. Thank you Chris!
Reviewers keep returning to the same themes: Chris turns up when he says he will, explains what's wrong in plain terms, fixes leaks for the price he quoted, and hands over photos of the finished work.
Best for
- Leak detection and metal-roof repairs where you want the owner on the tools, not a subcontracted crew
- Pre-purchase roof inspections at short notice — one reviewer had the written report the next day
- Homeowners who want photo evidence of completed roof work they can't safely check themselves
Less suited for
- Tile roofing — everything about this firm, from its name to its reviews, points to metal and Colorbond
- Large or deadline-driven re-roofs needing a big crew on site fast — this is a small, owner-led outfit
- Anyone who wants credentials verifiable at a glance — no licence number is published on the site, so you'll need to ask
Before you commit
Five questions worth asking
- Can you give me your QBCC licence number so I can check it before we start?
- Will you be doing the work yourself, Chris, or will it be your team — and who supervises?
- Can you put the leak repair in a fixed-price written quote, and what happens if you find more damage once you're up there?
- What workmanship warranty do you offer, and is the BlueScope steel warranty passed through to me in writing?
- Can you send me your current public liability insurance certificate?
Bottom line
A long-running, owner-operated metal roofing specialist with a genuinely strong 4.8 from 53 Google reviews and a director customers name over and over — our only real quibbles are the stale Melbourne registration on the ABR and the absence of a published licence number, both worth a quick question before you book.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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