Signature Roofing and Guttering
Trading name of DJW CONSTRUCTIONS PTY LTD, trading as Signature Roofing and Guttering (registered Jun 2014) · Sunshine Coast, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Signature Roofing and Guttering is one of the bigger, more structured operations among the Sunshine Coast roofers we've reviewed: 4.6 stars from 138 Google reviews, a 12-year-old company behind the name (DJW Constructions Pty Ltd, Coolum Beach), and a published team page with fourteen faces on it — owner Dave, a general manager, an operations manager, two estimators, two site supervisors and a full office crew. Reviewers don't just praise the roofers; they name the office staff — Simone and Felicity get specific thanks for keeping jobs on schedule, which tells you the admin side genuinely functions.
The work skews big: full re-roofs dominate the review taxonomy, with guttering and storm/insurance jobs close behind — several reviewers arrived via their insurer after hail damage and described the process as smooth from scope to cleanup. One genuinely distinctive claim from their own site: they handle the QBCC Building Approval process for re-roofs, including the on-site engineer inspection and Form 16 certification for cyclonic tie-downs. That's their description of their process, not something we've audited — but it's the right paperwork to care about in south-east Queensland, and most roofers leave it to you.
Now the honest part. Amid 19 positive recent reviews sits one long, detailed and scathing one-star account: a homeowner whose insurer engaged Signature for a hail-damage re-roof in December 2023 alleges missing battens and screws, unsealed ridge capping, seven rectification visits, over 350 defects catalogued by two independent companies, and ultimately a full re-do by another firm. That's one voice out of 138 and we can't verify the allegations — but it's specific enough that we can't wave it away either, and a 4.6 average on 138 reviews implies a few more unhappy customers beyond the recent window. Our read: the process is well-oiled and most jobs clearly go well, but ask hard questions about site supervision and defect rectification before you sign.
Reputation across the web New
The same firm, checked across platforms
⚑ One serious workmanship complaint worth reading
One recent one-star review — a hail-damage insurance re-roof from December 2023 — alleges the job went badly wrong: missing battens and screws, unsealed ridge caps, seven rectification visits, over 350 defects documented by two independent inspection companies, and a full re-roof eventually done by another firm. These are the homeowner's allegations, not findings we can verify, and they sit against a broadly strong record including many glowing insurance-job reviews. We surface it because of its detail, not its volume: if you're engaging Signature — especially through an insurer — read it yourself on Google, and ask the firm directly how site quality is signed off and what their defect process is.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Dave — owner, with a proper office behind him
Dave is the owner, and per the firm's own team page he brings 20 years in roofing and construction across NSW, ACT and QLD. Unusually for a trade business, the whole structure is public: Evan as general manager, Tim running operations, Christopher and Craig estimating, Josh and Ray supervising sites, Jacob on materials, and an office of six across reception, admin and accounts. The website's promise that 'you will always be dealing with the owner-operator' reads a touch generously for a fourteen-person company — but the transparency of naming everyone, with photos, is something most Sunshine Coast roofers don't offer.
The reviews confirm the office is more than decoration: Simone and Felicity are thanked by name for scheduling, updates and smoothing out complications, and multiple reviewers single out communication as the best part of the experience. The flip side of the structure is the same as any firm this size — the person who quotes your job isn't the person on the roof, so it's worth asking which supervisor owns your site and how the final quality check is done.
What clients say
In their own words
Excellent work at replacing our hail damaged roof. Minimal disruption. Happy with result. Very hardworking workers. Thank you very much.
My experience with Signature has been absolutely wonderful. From the initial contact and quoting process through to job scheduling and completion. Dealing with Felicity was a particular highlight. Would recommend.
The 'Team' and I say team as there were some challenges with my job. Signature kept me informed along the way and addressed these as quickly as possible. Thanks again everyone.....highly recommend Signature Roofing and Guttering. Cheers
The recurring themes are organised, communicative delivery of full roof replacements — especially insurance and hail jobs — with polite crews, minimal disruption, and office staff who keep homeowners informed when things change.
Best for
- Insurance and hail-damage re-roofs — many reviewers came via their insurer and praised the end-to-end handling
- Full metal/Colorbond roof replacements where the QBCC Building Approval and engineer tie-down certification matter
- Homeowners who want a structured company — named staff, functioning office, scheduled communication — over a one-man band
Less suited for
- Small repairs and maintenance — the review evidence is overwhelmingly big replacement jobs, with repairs a rounding error
- Anyone wanting the owner personally on the tools — despite the 'owner-operator' line, this is a fourteen-person operation with estimators and supervisors between you and Dave
- Those who need a second independent review source — beyond Google there's effectively nothing to cross-check
Before you commit
Five questions worth asking
- Who is the site supervisor on my job, and how is workmanship signed off before you call it complete?
- One reviewer alleges a defect-riddled insurance re-roof — what's your rectification process if independent inspection finds problems?
- Can you give me your QBCC licence number and confirm the Building Approval and engineer's Form 16 are included in the quoted price?
- What's the workmanship warranty in writing, on top of the Colorbond material warranty?
- If my insurer referred you, who do I deal with on variations — you or the insurer — and what happens if scope changes mid-job?
Bottom line
A verified 12-year-old company with real structure, strong communication, and a genuine specialty in insurance re-roofs — most of the 138 reviews say exactly that. Read the one detailed defect complaint before you sign, then put your questions about supervision and rectification to them directly; a firm this organised should have good answers.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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