Excalibur Roofing
Trading name of EXCALIBUR ROOFING PTY LTD · Sunshine Coast, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Excalibur Roofing's Google numbers are about as good as they come: 4.9 stars from 81 reviews, and every one of the 20 most recent — spanning August 2025 to March 2026 — is five stars. Reviewers don't just leave star ratings either; they name names. Ryan, listed as director on the firm's own website, shows up in six reviews as the one on the roof giving straight answers, and Donna appears in four as the office contact keeping homeowners updated on timeframes. That's the texture of a genuinely hands-on family operation, which is exactly what the firm claims to be.
The work spreads across the board — general repairs lead the review taxonomy, with full replacements, storm and hail insurance jobs, repointing and leak work behind. Two details from reviews stood out to us: one homeowner was sent before-and-after photos of the roof with everything explained (after, in her words, multiple negative experiences with other roof repair people), and another praised how the crew coordinated with other trades and quality-checked the finished job. The firm publishes its QBCC licence number (1310998) in its website footer and says it's fully insured — the licence is checkable; the insurance is their claim, so ask for the certificate.
Our one genuine reservation is corporate age: the ABN dates from July 2024 and GST registration from July 2025, so however experienced the people are — the site says over 15 years in the trade — the company entity behind your contract is only about two years old. That matters mostly for long-tail workmanship warranties, which are only as durable as the entity issuing them. It's not a red flag, and plenty of good tradespeople restructure; it's just a fact the glowing reviews won't tell you.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Ryan — director, with Donna running the office
Ryan is named as director on the firm's own website, and the reviews back up that he's not a desk director: customers describe him arriving on time, listening to concerns, giving expert opinions — one homeowner found him after a solar installer broke dozens of tiles and vanished, and has used him as their go-to ever since. Donna handles the office side and earns her own review mentions for keeping clients updated on process and timeframes, which is rarer praise for a roofing firm than you'd hope.
Beyond the two of them, reviews name Jamie leading a patio-roof replacement and Wade on the tools, so there's a small crew rather than a one-man band. The firm describes itself as family-run with over 15 years of roofing expertise — that experience claim is theirs and predates the company's own 2024 registration, so read it as the people's history rather than the entity's.
What clients say
In their own words
Very happy with the work done. Communication as to when they were turning up, working in with other trades and the quality checking of the job was all great. I would recommend Excalibur Roofing to others.
Jamie and his offsider from Excalibur Roofing did a fantastic job replacing our hail damaged patio roof. They kept us informed every step of the way. We would highly recommend this company.
Lovely down to earth people, very professional and organised. They even sent me photos of the roof before and after and explained everything very well. This was very refreshing after having multiple negative experiences with other roof repair people. I highly recommend them. Thanks guys.
The recurring themes are communication and transparency — turning up when promised, coordinating with other trades, before-and-after photos, and office updates that keep homeowners in the loop from quote to quality check.
Best for
- Storm and hail insurance repairs — several reviewers came via hail damage and praised how they were kept informed
- Homeowners burnt by flaky roofers before — the photo documentation and named, reachable people rebuild trust
- Mixed jobs from repointing and leaks up to full replacements, where you want one firm across the lot
Less suited for
- Anyone who weighs corporate longevity heavily — the company entity is only about two years old, whatever the team's trade experience
- Those who want a second independent review source before committing — Google is the only rating that exists
- Buyers wanting a long workmanship warranty they can bank on — with a 2024-registered entity, ask hard questions about who stands behind it long-term
Before you commit
Five questions worth asking
- Your QBCC licence 1310998 — can you confirm it covers the exact scope you're quoting, and who holds it?
- The company registered in 2024 — was there an earlier business behind the same team, and does any prior work history carry over?
- What workmanship warranty do you offer, and who honours it if the company structure changes again?
- Can you send your public liability insurance certificate rather than just 'fully insured' on the website?
- Will Ryan be on my job personally, or one of the crews — and who's my day-to-day contact?
Bottom line
On the evidence of 81 reviews averaging 4.9 — with named, accountable people and a published QBCC licence — this is one of the most convincingly reviewed Sunshine Coast roofers we've looked at; just go in knowing the company entity itself is young, and get the warranty and insurance in writing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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