Excel Roof Restoration
Trading name of EXCEL ROOF RESTORATION PTY LTD · Sydney, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Excel Roof Restoration has about as clean a record as we've seen among the Sydney roofers we've reviewed: a perfect 5.0 Google average across 77 reviews, with not a single visible complaint in the recent batch we read. That's rare, and it's earned in a specific way — the reviews are unusually detailed and consistent, describing a full-service tile-roof restoration process (thorough inspection and quote, tile cleaning, replacing cracked and loose tiles, re-pointing ridge caps, fixing valleys and flashing, priming and painting) done to a high finish. This isn't a firm coasting on a few glowing one-liners; the depth and specificity of the write-ups told us these are real jobs.
The business is genuinely established, and its self-claims held up when we checked. The firm says on its own site it was founded in 2010 as a family business with 15-plus years' experience, a 12-year workmanship guarantee, and that it's licensed and insured (it invites you to verify via ServiceNSW). The 2010 founding claim is independently backed by the ABR, which shows the company registered in March 2010 — we haven't verified the warranty or licence figures ourselves, but when the checkable claim checks out, it lifts our confidence in the rest. The firm is clearly rooted in the Sutherland Shire, with reviews repeatedly mentioning Jannali, Oyster Bay and 'the Shire'.
Our honest caveats are about scope and evidence rather than quality. First, this is a restoration-and-repaint specialist for tile roofs, not a general or emergency contractor — leak diagnosis pops up in reviews, but the heart of the business is planned restoration jobs. Second, Google is effectively the only large independent source: we found no ProductReview or TradeRefer listing to triangulate against, so a 5.0 from 77 reviews, while excellent, rests on a single platform. And third, it's a small owner-led crew, so lead times can stretch when they're busy — several reviewers note the team works one job through to completion rather than juggling many at once.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Claudio — the hands-on principal
This is unmistakably an owner-led business built around Claudio, who is named in the overwhelming majority of reviews — 26 mentions across the pool — as the person who inspects, quotes, communicates through the job and often works on site. Reviewers describe him as the point of contact from first conversation to completion, personally explaining the work, sending regular text updates keyed to the weather, and in some cases correcting issues left by previous roofers. The recurring words are 'honest', 'reliable' and an 'old-school' focus on quality.
Unlike many small trades firms, the wider crew is actually named in the reviews too — Allan, Gustavo (also written 'Gustav') and Guy come up repeatedly — which suggests a stable, consistent team rather than rotating subcontractors. The firm's about page is written at company level and doesn't list staff, so these names come from customers, not the firm's marketing. The upshot: you'll deal with Claudio directly, which is a strength for accountability, but it also means the business's capacity is tied to one small team.
What clients say
In their own words
Claudio and his team did a fantastic job working on our roof. Communication was excellent throughout the whole process and they kept us updated every step of the way. The team was professional, reliable, and the work was completed to a high standard. I would highly recommend Claudio and his team.
The team were polite & informative on the quote. They gave very good information and options for us to choose. The work was fast. They were on time and did an amazing job. Very happy overall.
What a kind gentleman is Claudio and his offsider who fixed our roof with expertise and no cost. Thank you. We will be sure to tell everyone and also use you if we have a bigger problem.
Recurring themes are excellent step-by-step communication (regular texts keyed to weather), thorough pre-quote inspections, meticulous tidiness on site, a consistent named crew, and a restoration finish that repeatedly makes tile roofs 'look brand new'.
Best for
- Tile-roof restorations in the Sutherland Shire and greater Sydney — clean, re-point, replace cracked tiles, repair valleys/flashing, prime and repaint
- Homeowners who value communication and process transparency — inspection-before-quote, options explained, and regular updates during the job
- People who want a small, accountable, owner-led crew where the person quoting is the person responsible for the outcome
Less suited for
- Emergency or same-day leak callouts — this is a planned-restoration specialist, and a small team works one job through to completion
- Metal re-roofing or large commercial/industrial projects — the review evidence is almost entirely residential tile-roof restoration
- Buyers who want a second large independent rating to cross-check against — Google is effectively the only high-volume source here
Before you commit
Five questions worth asking
- You advertise a 12-year workmanship guarantee — can you put the exact terms, what's covered, and the claim process in writing before I sign?
- Can I verify your current NSW roofing/building licence via ServiceNSW, and confirm the ABN 21 142 607 207 (Excel Roof Restoration Pty Ltd) is the entity I'm contracting?
- You inspect before quoting — will the written quote be fixed-price, or could extra costs appear once you're on the roof?
- Given you're Shire-based, do you service my suburb, and what are your realistic lead times right now?
- For my roof, which paint/sealer system do you recommend, and does it include any heat-reflective or protective coating?
Bottom line
For a tile-roof restoration and repaint, this is one of the most convincingly solid picks we've come across — a genuinely established, owner-led Shire crew with a flawless and unusually detailed review record. Just don't expect emergency callouts, and know the perfect rating rests on Google alone.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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