AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Green Frog Roofing is one of the more reassuring firms we've come across in our research. It carries a 4.7-star Google rating from 131 reviews — a large, consistent sample that doesn't hang on a handful of glowing outliers — and when we checked the public record, the business holds up: the 'Green Frog Roofing' trading name has been registered on the Australian Business Register since 2011, under a GST-registered private company that has been Active since 2010, based in the same NSW 2204 postcode (Marrickville) the firm operates from. Verified identity plus a deep, steady review history is the combination that most reduces your risk as a homeowner, and this firm has both.
What stood out to us in the reviews isn't just the praise but the pattern of it. 'Professional', 'friendly', 'communication' and 'price' are the words that come up most, and the strongest signal is how many clients say they've used Green Frog more than once over the years. Repeat business from the same householders — and, in at least one case, a builder vouching for them — is much harder to fake than a wall of five-star one-liners. The work described skews toward substantial jobs too: complex inner-west terrace re-roofs, leak diagnosis and repair, guttering and skylights, rather than purely quick call-outs.
Two honest caveats keep this from being an unqualified rave. First, the firm is a deliberately focused Inner West Sydney specialist — great for terrace and heritage work, but not the obvious choice if you're well outside that catchment or need a same-day emergency patch, since the reviews read as quote-first and project-oriented. Second, while a second source (ProductReview) is positive at 4.5/5, it rests on only two reviews, so the confidence here comes overwhelmingly from Google rather than broad cross-platform agreement. Neither is a red flag; both are just worth knowing before you call.
Reputation across the web New
The same firm, checked across platforms
⚑ One 1-star review looks mis-attributed to a different company
The single 1-star review in the recent set names 'Sydney Roofing Specialists', not Green Frog Roofing. The firm's office (Emma) publicly replied noting they believe it's the wrong company and asked the reviewer to update or remove it. On the evidence — the review naming a different business, and the owner responding politely rather than defensively — this reads as a genuine case of mistaken identity rather than a hidden quality problem, and we'd discount it when weighing the rating.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Clint — owner, with Emma running the office
The firm is owner-led: on their own About page Clint introduces himself as 'the proud owner of Green Frog Roofing' and says his advice is 'based on 20 years' roofing experience' — a self-claim we'd verify directly, though it's consistent with the long ABN/trading-name history. Clint is the most-named person across the reviews alongside Ryan (who reviewers repeatedly pair with Clint on the roofing side) and Oliver (named for cladding and finishing work), so the on-site delivery clearly runs through a small, recognisable core team rather than a rotating cast.
The other name that comes up constantly is Emma, who runs the office and is praised specifically for communication, availability and clear enquiry-handling — the point of contact most reviewers deal with first. That combination (a named owner-operator on the tools plus a consistent office contact) is exactly the setup homeowners tend to trust for larger jobs, and it's borne out by the reviews rather than asserted by the firm.
What clients say
In their own words
Green frog roofing completed our very old leaky complicated inner west terrace roof replacement. Very professional - good communication. Excellent solid extremely well finished roof. Worth the cost to get an excellent job.
Very professional and on time. Unfortunately, 1 worker did fall thru our roof/ceiling, but this was fixed and painted within 24hrs. More important the Roofer was not hurt.
We've used Green Frog for a couple of jobs on our roof over the years and have to say they are FANTASTIC! Clint, Ryan, Oliver and Emma in the office. Friendly, fairly-priced, helpful and easy to deal with. Can wholeheartedly recommend and would definitely use them again.
Recurring themes: professional, well-communicated work at a fair price, strong on complex inner-west re-roofs and leak repairs, with a small named team (Clint, Ryan, Oliver, Emma) that repeat customers keep coming back to.
Best for
- Inner West Sydney homeowners with older terraces or heritage tile roofs needing a full re-roof, replacement or complex repair
- Leak diagnosis and repair where you want someone to properly identify the cause before quoting
- Buyers who value clear communication and a fair, transparent price over the absolute cheapest quote
Less suited for
- Anyone well outside the Inner West / Marrickville catchment — this is a deliberately local specialist, not a Sydney-wide operator
- Urgent same-day emergency call-outs — the reviews read as quote-first and project-oriented rather than rapid-response
- Homeowners who want a second independent rating to lean on, since the non-Google sources here are thin (ProductReview has only 2 reviews)
Before you commit
Five questions worth asking
- Will Clint or Ryan personally scope and quote my job, or is it handled by a subcontractor?
- Can you show before-and-after photos or references from a comparable Inner West terrace / tile-roof job?
- What licences and current insurance (public liability and workers' comp) apply to my job, and can I see the certificates of currency you list on your site?
- What warranty do you provide on both workmanship and materials, and is it in writing?
- How do you handle unexpected structural issues (e.g. rotten rafters or timber) found once the old roof is off — how is that priced and communicated?
Bottom line
A well-established, owner-led Inner West specialist with a deep, consistent review history and a business registration we verified ourselves — we'd call it a low-risk choice for terrace re-roofs, leak repairs and guttering, provided you're in their local catchment and not chasing an emergency same-day fix.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, ProductReview.com.au, the firm's own website, and the ABN register. Not a paid placement.
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