AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The registration story here needs telling straight. Prime Roofing and Gutters Pty Ltd was incorporated in March 2025 — it's barely a year old as a legal entity — yet the website claims 8,000+ completed projects and 6,000+ happy customers. Those numbers can't have accrued under this company in that time; if they're real, they belong to earlier work under a different banner, and that's exactly the question we'd ask before signing. On the plus side, the firm publishes its ABN right on its site (most Perth roofers don't), the ABN checks out, and they're GST-registered.
The reviews themselves are genuinely good: 4.9 from 38 on Google, with not a single low-star review among the 20 most recent we read. What stands out is how tidy the themes are — 'clean' is literally the most-used praise word, reviewers repeatedly mention polite young crews (Jarred and Jayden get named), before-and-after photos, and prompt turnaround. One reviewer noted that when mistakes cropped up they were 'fixed without hesitation', which says more about a tradie than a hundred perfect jobs.
The honest caveats: 38 reviews is a modest sample with no second platform to cross-check, the Level 25 Spring St address is a CBD serviced office rather than a yard (fine, but know what it is), and their published warranties — 2 years on gutter replacements, 7 on full re-roofs — are shorter than the 10-year terms some established Perth competitors advertise. One reviewer also noted they're 'not the cheapest in town'.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Casey and Josh — the names reviewers keep mentioning
The company's website names nobody, so everything we know about the people comes from the reviews — and two names keep surfacing. Casey is the one reviewers describe having 'a really honest chat' with, giving 'sound advice as what best to do instead of standard all in one job', and leading a team on cleaning and gutter jobs. Josh appears as the hands-on expert — one reviewer credits 'Josh and his team' with expertly restoring a 45-year-old tiled roof with 'absolute attention to detail'.
We can't verify either's formal role — owner, supervisor or senior tradie — because the firm doesn't say. What we can say is that both are clearly staff, both lead crews, and the younger crew members (Jarred and Jayden are named by one happy customer) draw consistent praise for politeness and cleaning up after themselves. It reads like a small, well-drilled team; ask who's who when you get your quote.
What clients say
In their own words
Excellent work, issues that cropped up along the way were dealt with fairly, mistakes were fixed without hesitation. Good workmanship
I had a really honest chat with Casey. Would definitely recommend, at least for a quote and opinion.
Great Result, Josh and his team had the know how and skills to expertly restore our 45 year old tiled roof and renew our rusted gutters, big part of our front yard blitz ....absolute attention to detail was given throughout the process, with timely progress updates. Thanks guys, very happy.
The recurring themes are cleanliness — it's the single most-mentioned word in their reviews — polite crews, prompt service with before-and-after photos, and a willingness to fix mistakes without argument.
Best for
- Gutter cleaning and replacement — it's their most-reviewed line of work, often photographed before and after
- Tile roof repairs and cleaning where you want honest advice about what actually needs doing rather than an all-in-one upsell
- Homeowners who care about tidy, polite crews that clean up the site — the most consistent theme in their reviews
Less suited for
- Anyone who wants a long corporate track record — the Pty Ltd dates from March 2025, and the site's 8,000-project claim can't be verified against it
- Bargain hunters — one otherwise-glowing reviewer notes they're 'not the cheapest in town'
- People who want a decade-plus written warranty — their published terms are 2 years on gutters and 7 on re-roofs, shorter than some established competitors offer
Before you commit
Five questions worth asking
- The company was registered in March 2025 — was the team operating under another name before that, and can you share references from that period?
- Your website claims 8,000+ completed projects — over what timeframe and under which business entity were those done?
- Can you include your public liability certificate of currency and the exact warranty terms — 2 years on gutters, 7 on re-roofs — in the written quote?
- Will Casey or Josh be quoting and supervising my job, and who will actually be on the roof on the day?
- Reviewers mention before-and-after photos — will I get those for my job, including inside the gutters?
Bottom line
Early evidence is genuinely promising — spotless reviews, tidy crews, honest advice, and an ABN published right on the site — but this is a young company whose big project-count claims outrun its March 2025 registration. Ask where the history comes from; if the answer holds up, the reviews suggest you'll be well looked after.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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