Roof Repairs Perth WA
Perth, WA
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Roof Repairs Perth WA is a Welshpool-based leak-repair specialist covering the Perth metro, holding a 4.6-star Google rating from 201 reviews. Their own site names Vincent as director — 'Vinnie' in the reviews — and claims over 18 years of experience (their claim; the site publishes no ABN, and we couldn't match one on the Australian Business Register, so we can't confirm how long the current entity has traded). They run a distinctive prepaid-inspection model: you pay for the assessment up front and get photo and video evidence of what's wrong before any quote lands.
When it works, it clearly works well. The reviews read like a properly staffed operation rather than one bloke and a ute: Josh is repeatedly praised for honest, no-upsell quoting, Kate in the office sends progress updates, Ellis follows up after jobs to check everything held, and crews like Damian, Thinley, Ali and Pomod get named for tidy, high-standard work. One reviewer even praised them for what happened when they couldn't take the job — the deposit came back fast, no fuss. Another mentioned their repair came with a one-year warranty and the quote fee absorbed into the job.
Now the part we'd want you to read twice. Two of the three most recent reviews are detailed one-star allegations about what happens after payment: one customer says $7,500 of work failed within a fortnight, flooding their kitchen, with paid-for skylight repairs allegedly not done and communication drying up once cash changed hands; another says a $10,000 job from two years back was found on later inspection to be broken tiles glued with silastic and gutter brush installed in short offcuts. These are customer allegations, not our findings — and they sit against a large body of genuinely warm reviews — but they're recent, specific and serious enough that we'd raise them directly before signing anything.
Reputation across the web New
The same firm, checked across platforms
Review momentum
All 203 Google reviews, plotted by quarter
Derived from the dates of every Google review on record for this firm (first: Q2 2019). The current quarter is still in progress.
⚑ Two recent, detailed complaints about post-payment quality
The firm's two most recent one-star reviews (both within days of our research) allege failed or incomplete work after payment — one a $7,500 job that reportedly failed within two weeks, the other a $10,000 job where a later roof clean allegedly revealed tiles glued together rather than replaced. Unverified allegations, but specific ones. If you engage this firm for larger works, get the scope itemised, insist on before-and-after photos of areas you can't see, and consider an independent inspection afterwards. Separately, one 5-star review signs off 'Recommend PMP', which reads like it may belong to a different business — a reminder to weigh review counts loosely.
Business registration
No verified ABN on file
We couldn't match Roof Repairs Perth WA to a single ABN on the public register with confidence. Rather than show a number we're unsure of, we've left it blank — and the identity check scores 0 out of 25 in their Trust Score, which is why it sits below firms we could verify. We couldn't verify an ABN for this firm. Their website doesn't publish one anywhere we could find, and Australian Business Register searches for 'Roof Repairs Perth WA' and 'Roof Repairs Perth' return no matching registered entity or business name in Welshpool or Perth. The similarly-named 'All Roof Repairs Perth' and 'Perth Home Roofing Repairs' on the ABR are different businesses. For an operation of this size, that's a genuine transparency gap — ask them for their ABN directly.
Checked against the official Australian Business Register (abr.business.gov.au). A business can trade legitimately without a registered business name matching its trading name, so this isn't a mark against them — but it's worth asking for their ABN before you engage. If this is your business, claim this listing to add your ABN and we'll verify it.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Vincent ('Vinnie') — director, backed by a large named crew
The firm's own website names Vincent as director and says he's worked on roofs across the world (their words). He shows up in reviews as Vinnie — listening to what customers actually want and laying out options without the hard sell. Josh is the most-named person across recent reviews (four mentions), usually as the inspection-and-quoting face, praised for keeping things honest and not padding the scope.
Behind them there's a genuine team: Kate in the office sending updates, Ellis doing post-job follow-up calls, Joel assessing jobs, and on-the-tools names like Damian, Tashi, Thinley, Ali and Pomod. That breadth of named staff across 20 recent reviews suggests a proper multi-crew outfit — which cuts both ways: more capacity, but your experience may depend on which crew you get.
What clients say
In their own words
thought it was gonna be the same old thing like other places but josh kept it honest and straight. He also didn’t try to add anything extra i didn’t ask for.. ellis followed up later just to make sure everything went fine and that really stood out to me! i already told my family about these guys
Joel came out and had a look, but they couldn't do the job, regrettably. Office got back to me, returned my deposit VERY quickly and I'm really happy even if they couldn't help. Good reputable company.
Damian worked on our roof for two days. He was very professional. Arrived on time, answered all the questions I had about the roof, and left the job neat and tidy. The work was of a very high standard, and we would not hesitate to use the service again.
Recurring themes are honest, pressure-free quoting with photo evidence, named staff at every step from office to roof, and tidy high-standard repairs — sharply contrasted by two recent detailed complaints alleging failed work and poor communication after payment.
Best for
- Leak diagnosis where you want photo and video evidence and a documented inspect-quote-repair process
- Homeowners who value communication — office updates, post-job follow-up calls and named points of contact throughout
- Smaller maintenance and repair jobs that bigger roofing firms chasing full replacements won't bother quoting
Less suited for
- Anyone unwilling to prepay for an inspection — that's their model (though one reviewer had a deposit refunded promptly when the firm couldn't help)
- Homeowners who want the reassurance of a published ABN or registration — the site doesn't show one and we couldn't match one on the ABR
- Big-ticket works signed off without independent verification — given two recent detailed complaints, we'd want before-and-after photos and a post-job check
Before you commit
Five questions worth asking
- What's your ABN, and do you hold any WA building registration relevant to my job? We couldn't find either published on your website.
- The inspection is prepaid — what exactly does it cover, and is the fee refunded or credited against the job if you can't help or I don't proceed?
- What written warranty applies to the specific repairs you're quoting, and how quickly do you attend a call-back if the leak returns?
- Will I get before-and-after photos of all completed work, including sections of the roof I can't easily see myself?
- Two recent reviewers allege work that failed or wasn't completed after payment — what's your process when a customer disputes the quality of finished work?
Bottom line
A well-staffed, well-reviewed leak specialist with one of the more professional service processes we've seen among the Perth roofers we've reviewed — but the unpublished ABN and two serious recent complaints mean you should do the paperwork properly: written warranty, itemised scope, and photos of the finished work.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Payment never influences this assessment.
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