AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
APT Roofing is one of the better-substantiated firms among the Sydney roofers we've reviewed. The identity checks out: when we looked it up, the Australian Business Register lists APT ROOFING PTY LTD (ABN 36 128 198 201) as an active Australian private company registered in November 2007 in NSW postcode 2019 — the Eastern Suburbs area it works from — so the '18 years in business' and '2007' claims are verifiable, not marketing. On its own site the firm describes itself as a family business that grew 'from a duo' to a team of over 30, lists a NSW contractor licence (Lic No: 202745C) and public-liability and workers-comp policy numbers, and says it's accredited by Trades Monitor. We can't independently audit those self-claims, but they're the kind of specifics thin operators rarely bother to publish.
The reviews tell you clearly where APT is strongest: tile re-roofing and full roof replacement on larger and older residential and strata buildings. Reviewers describe complex jobs handled competently — a 50-year-old double-storey unit-block roof in Drummoyne, an ~80-year-old four-storey block in Coogee, colorbond replacements, and awkward repairs others declined, like a downpipe blown off a three-level building. The director (who signs review responses as 'Tony') says re-roofing is the firm's speciality and that they 'run 4 crews back to back' on tile re-roofs. Communication, competitive quoting and site cleanup come up again and again as praise points, and the firm clearly services property managers and strata as well as homeowners.
The honest limitations are about evidence breadth and scope, not competence. First, the review base is essentially single-source: 204 Google reviews at 4.7 stars, and we couldn't find a ProductReview or comparable independent listing to triangulate against — a strong score, but from one platform. Second, this is a quote-and-schedule replacement/repair business, not a positioned 24/7 storm-emergency service (it offers after-hours booking, but leads with quoting and reporting). Third, even the most detailed positive review is candid that a large job had a 'fairly major human error hiccup' during a storm and some minor finishing items that 'dragged out' — though the reviewer notes both were owned and fixed, which strikes us as a fair, realistic picture of how a busy firm juggling multiple projects behaves.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Tony (director), with James and John leading jobs
This is not a faceless listing. Every owner response on the Google profile is signed by 'Tony', who refers to himself as 'the director', so the firm has a clearly identifiable principal. He consistently credits a named team rather than himself: Kath on the front desk taking calls, estimators/project managers running jobs, roofing crews, and even the tipper drivers who clean up. The firm's own About page describes it as family-owned and 'Established in 2007', grown from two people to a team of over 30.
Two staff members recur by name in the reviews and are worth knowing if you engage APT. James Elliot is named repeatedly as the estimator/project contact — reviewers describe him as available, accommodating and thorough on cleanup — and John is named as the person who quotes and runs the larger, more complex re-roofs, described as confident and experienced, and (in the most detailed review) as the one who personally owned and rectified a mid-job problem. We've kept this team-level with named leads rather than attributing the whole firm to one person, because reviewers deal with different contacts depending on the job.
What clients say
In their own words
As a Property Manager in Lower North Shore and Northern Beaches, I've been using APT Roofing across different companies. Always responsive and thorough with their reporting and quoting, APT are my first go-to for anything roof related.
I had a downpipe blow off in the wind on a three-level building, not many people wanted to take on the job because it was tricky to get to. I calling APT Roofer, and they did a great job. They kept the costs as low as possible, true professional, I’d definitely use them again.
APT Roofing was great to deal with from beginning to end. We required a clean and repair of our guttering. Their service was excellent and their pricing was the best I found in the market. I would definitely use them again in the future.
Recurring themes are competitive and accurate quoting, clear communication, tidy cleanup, and a willingness to take on tricky access jobs — most often on tile re-roofs and replacements.
Best for
- Tile re-roofing and full roof replacement on older or larger homes, unit blocks and strata buildings
- Property managers and strata who want responsive quoting, clear reporting and reliable follow-through
- Awkward or high-access repairs (e.g. multi-storey downpipe and flashing work) that other roofers decline
Less suited for
- Homeowners wanting a second independent rating to cross-check — the reviews are effectively Google-only
- Anyone needing a positioned 24/7 storm-emergency crew rather than a quote-and-schedule replacement/repair firm
- Those who want work concentrated only in the Eastern Suburbs base — jobs range widely across Sydney, so scheduling on big projects can stretch
Before you commit
Five questions worth asking
- Is my job going through James, John, or another lead, and who is my single point of contact from quote to completion?
- Can you confirm your current NSW roofing licence (Lic No: 202745C) and provide certificates of currency for public liability and workers compensation before work starts?
- For a tile re-roof, will you quote all-inclusive (scaffolding, disposal, cleanup) and put timing milestones in writing given you run multiple crews at once?
- What warranty do you provide on workmanship and on the tiles/Colorbond materials, and is it in writing?
- If an issue or delay comes up mid-job (weather, unforeseen structural problems), how do you handle rectification and communicate it to me?
Bottom line
A well-established, ABN-verified Eastern Suburbs family firm whose reviews and own site both point to tile re-roofing and replacement as the real strength. The main caveats we found are a single-platform review base and a quote-and-schedule (not emergency) model — so confirm your point of contact, licence, insurance and a written timeline up front.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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