H&L Roofing Solution Pty Ltd
Sydney, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
H&L Roofing Solutions is a family-run Northern Beaches roofing company — on their own website it's owned and managed by husband-and-wife team Mark and Heidi Hill, with a claim of over 25 years in the industry. When we went through the Google record, it backed the reputation up: a strong 4.6 across 48 reviews, weighted heavily toward full re-roofs — tile-to-Colorbond replacements come up again and again — plus leak repairs, guttering and pergola work. What we noticed most is how often reviewers name both principals: Mark on the tools and on site, Heidi coordinating the office, colour choices and communication.
For us, the most telling reviews weren't the generic five-stars but the specific ones: a builder who says H&L do all their roofing 'on all our projects' and they 'never call anyone else'; a homeowner rescued after 'two other roofers' failed; another whose small job other companies wouldn't even respond to. That pattern — trusted by trade clients and taking on the jobs bigger firms decline — reads to us as genuine reliability rather than marketing. Their site also lists a roof plumbing certificate, a contractor's licence, MRCAA membership and local business award finalist status; we've passed those on as the firm's own claims because we couldn't independently verify each one.
Now for the honest bits: we couldn't confirm an ABN on the public register (the '&' breaks the name search), so tick that off directly with the firm before signing a contract, and we couldn't find a second independent review platform to check the 4.6 against. At their size, weather-driven scheduling on big re-roofs is also a real-world constraint — several happy reviews specifically mention rain delays, handled well, but delays all the same.
Reputation across the web New
The same firm, checked across platforms
Business registration
No verified ABN on file
We couldn't match H&L Roofing Solution Pty Ltd to a single ABN on the public register with confidence. Rather than show a number we're unsure of, we've left it blank — and the identity check scores 0 out of 25 in their Trust Score, which is why it sits below firms we could verify. We could not lock down a verifiable ABN on the public Australian Business Register for this firm, so we've honestly left it unverified rather than publish a guess. The ampersand in 'H&L' doesn't return a clean name match on the ABR text search, and no third-party listing we checked exposed the number. That said, the business is clearly a genuine registered company — it trades explicitly as 'H&L Roofing Solutions Pty Ltd', its owner Mark Hill is publicly listed as owner of that Pty Ltd entity, and it operates from a fixed Northern Beaches address (Cromer/Narraweena, NSW 2099). The missing piece is only the register confirmation, not the company's legitimacy.
Checked against the official Australian Business Register (abr.business.gov.au). A business can trade legitimately without a registered business name matching its trading name, so this isn't a mark against them — but it's worth asking for their ABN before you engage. If this is your business, claim this listing to add your ABN and we'll verify it.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Mark and Heidi Hill — a husband-and-wife team
The firm's own about page states it is owned and managed by husband-and-wife team Mark and Heidi Hill, with Mark personally overseeing each project on site. The reviews strongly confirm this split: Mark is named repeatedly as the person on the tools and running the job, while Heidi (the site spells it 'Heid') is credited with the office side — guiding customers through colour and finish choices, answering questions and keeping communication flowing. Reviewers consistently thank both by name, which is a good sign that the people you speak to are the people accountable for the work.
The natural caveat of an owner-operator model is capacity: with the principal on site for each project, availability and scheduling can be tighter than at a big multi-crew outfit, and weather delays on large re-roofs are a recurring (well-managed) theme in the reviews. For most residential jobs that trade-off buys you direct accountability, which reviewers clearly value.
What clients say
In their own words
We recently had H&L Roofing replace our old leaking tile roof with a new Colorbond roof and couldn’t be happier. The team worked efficiently and managed to get the job done quickly between the rain. The finished result looks fantastic and we’d highly recommend them to anyone needing a new roof!
Recommended to me so highly from friends that I waited to book in. Wasn’t disappointed. Mark has a no fuss, simple solution approach and the quality is fantastic. Very happy. After disastrous attempts from two other roofers, relieved to finally have a professional job done.
We recently had some roofing replaced by H&L and are very happy with the result and workmanship led by Mark, Heidi guided us through the process and provided great advice on the colour and finish. Highly recommend!
Reviewers consistently praise reliable, tidy, good-quality re-roofs and repairs, singling out Mark on site and Heidi in the office, with several noting H&L succeeded where other roofers had failed.
Best for
- Full roof replacements and tile-to-Colorbond re-roofs on the Northern Beaches and North Shore
- Homeowners who want to deal directly with the owners, not a call centre, and value clear communication on colour/finish
- Tricky leak jobs or smaller repairs that other roofers have declined or failed to fix
Less suited for
- Buyers who require an ABN and licence confirmed up front before any contact — you'll need to request these directly, as we couldn't verify the ABN on the register
- Urgent, drop-everything emergency callouts where crew availability trumps scheduling — this is an owner-overseen operation
- Anyone wanting multiple independent review platforms to compare, since the rating base is essentially Google-only
Before you commit
Five questions worth asking
- Can you confirm your ABN and current NSW contractor's licence number so I can verify them myself?
- Will Mark personally oversee my job on site, and who is my day-to-day contact if he's on another project?
- For a full re-roof, what warranty do you provide in writing on both workmanship and the Colorbond/materials?
- How do you handle weather delays and site protection if rain hits mid-job?
- Can you show me photos or a reference from a recent job of similar scope to mine?
Bottom line
We'd feel comfortable recommending this owner-run Northern Beaches roofer to a friend — the reviews show it's clearly trusted for full re-roofs and rescue repairs, including by repeat builder clients. Just confirm the ABN and licence directly (we couldn't verify them on the public register), and allow for owner-operator scheduling on large jobs.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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