POC Plumbing & Roofing Sutherland Shire
Trading name of POC PLUMBING & ROOFING PTY LTD · Sydney, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
We'd happily point a friend in the Sutherland Shire toward POC Plumbing & Roofing — it's a genuinely solid, owner-led outfit — but let's be upfront about the headline: this is a plumbing business that also does roofing, not a dedicated roofer. Its own About page introduces the crew as 'qualified Plumbers and Roof Plumbers', and a clear majority of the reviews describe drainage, blocked-pipe, hot-water and leak work rather than full roof jobs. The roofing it does is metal/Colorbond-focused (gutters, downpipes, fascias, re-roofs), handled by named roof plumbers Derek and Sam. If your job is a Colorbond re-roof or guttering, POC is well within its lane; if you need a large tile-roof restoration specialist, it isn't the deepest option in the Shire.
When we checked the paperwork, everything came back clean and reassuring. The company is a registered Australian private company (POC PLUMBING & ROOFING PTY LTD, ABN 81 659 876 463 / ACN 659 876 463), Active on the ABR and GST-registered from June 2022. The firm's site says director Paul Chrysanthou has 20+ years in the trade and started POC six years ago — the company registration is more recent than that, which is perfectly normal (a sole trader incorporating later), but we could only independently verify the ~4-year company history, not the full 20 years. So take the longer figure as the firm's own claim.
The 4.8 from 71 Google reviews is a strong, consistent signal for a firm this size, and the pattern in those reviews points to real, repeatable strengths: responsiveness, tidy work, clear communication and fair pricing. The caveats we'd mention are structural rather than red flags — it's a small team, it's plumbing-led, and Google is the only public review source (we couldn't find a second independent rating like ProductReview to cross-check against). For most Shire homeowners with roof-plumbing, guttering or leak work, we'd call this a low-risk choice.
Reputation across the web New
The same firm, checked across platforms
⚑ This is a plumbing firm that also roofs
POC's own site describes the crew as plumbers and roof plumbers, and most reviews are about drains, pipes, hot water and leaks rather than roofs. Its roofing is metal/Colorbond, guttering, downpipes and re-roofs. Great for roof-plumbing and leaks; not a dedicated tile-roof restoration specialist.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Paul Chrysanthou — director and owner-operator
Paul Chrysanthou is unambiguously the face of the business: he's named 'DIRECTOR' on the firm's own About page (a plumber and roofer with 'over 20 years experience', who the site says started POC six years ago), and reviewers mention 'Paul' by name far more than anyone else — 21 times in the mined review text. That combination of a self-identified principal and heavy first-name recognition in reviews is exactly the profile of a hands-on owner-operator, not a faceless franchise.
The About page also names a real, credited team behind him: Gemma Graham runs admin and operations (described as there 'since day 1', and reviewers do thank 'Paul and Gem' together), with Tom and Lachlan on the plumbing side and Derek and Sam as the roof plumbers. So while Paul is the clear principal, the roofing work in particular is more likely to be delivered by Derek or Sam — worth knowing if you want to speak to the person who'll actually be on your roof.
What clients say
In their own words
Tom and the team were amazing to deal with. Great communication, excellent workmanship and very fair pricing. Highly recommend the crew at POC.
Leaking pipe in brick wall. Paul had the matter solved in a few hours, first rate service again.
Paul and POC were excellent! Very professional and reasonably priced. We had drains blocked by roots and they were very thorough in making sure it was fully cleared, then showed me with the camera. I would not hesitate to recommend!
Reviewers consistently praise responsiveness, tidy and professional workmanship, fair pricing and clear communication — with Paul and the crew named directly.
Best for
- Sutherland Shire homeowners needing roof-plumbing: Colorbond/metal roofing, guttering, downpipes and re-roofs
- Leak and drainage jobs where you want a diagnosis and a fix from one responsive local team
- People who value dealing with a named owner-operator (Paul) and a small, tidy crew rather than a call-centre
Less suited for
- Large tile-roof restorations — POC is metal/roof-plumbing led, not a tile-restoration specialist
- Anyone wanting a second independent rating to cross-check, since only Google reviews are publicly available
- Work well outside the Sutherland Shire — the firm positions itself as a local Shire-and-surrounds operator
Before you commit
Five questions worth asking
- Will Paul, or a dedicated roof plumber like Derek or Sam, be the one assessing and doing my roof work?
- Is my job better classed as roofing or roof-plumbing — and have you done this exact type of roof recently?
- Can you provide your NSW plumbing/roofing licence details and confirm the work is covered by it?
- What warranty do you offer on labour and on the materials for a metal roof or re-roof?
- Given you're a busy local team, what's your realistic lead time to start, and is the quote fixed or variable?
Bottom line
A verified, owner-led Sutherland Shire firm with a strong 4.8 from 71 reviews — we'd call it an easy, low-risk pick for roof-plumbing, metal roofing and leaks, as long as you remember it's a plumber first and not a dedicated tile-roof specialist.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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