Restore Roof Restorations & Gutter Replacement & Tile To Metal Replacement
Sydney, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Restore Roof Restorations is an owner-run roof restoration business working out of Penrith and the surrounding western-Sydney suburbs, and honestly, the review evidence impressed us: a 5.0 across 47 Google reviews, with the owner — consistently named Andrew — replying personally and warmly to nearly every one. The themes that keep coming up are exactly what you want for restoration work: excellent communication, tidy and detailed workmanship, reasonable pricing, and a smooth run from start to finish. Several reviewers walk through the full restoration package — cleaning, repairing and repainting a tired roof, often with new gutters and fascia thrown in — and one repeat customer liked the first job enough to have Andrew do a second roof.
On its own website the firm pitches itself as a restoration specialist using named coating brands (it mentions Globalcote and Nutech), servicing Penrith, Blacktown, Parramatta and Rouse Hill. That focus lines up with what we mined from the reviews: restoration and painting dominate, then gutters/downpipes, with tile-to-metal re-roofing and storm repairs also popping up. So think of this as a roof-restoration-and-gutter outfit that also handles repairs, rather than a general structural roofer — which, to its credit, is exactly how it names itself.
Two things we'd flag before you call. First, we couldn't verify the ABN in NSW: the only exact-name match on the register (also owned by an 'Andrew') is registered in the ACT, not NSW, and the site publishes no ABN — so it's worth asking for it directly. Second, while the rating is 5.0, the review pool isn't literally flawless: one customer left a 3-star note about being quoted, told there'd be a wait, and then not hearing back on calls or messages (the owner replied months later explaining a family bereavement). To us that reads as the classic small-operator squeeze — responsiveness and scheduling can slip when a one-to-two-person business gets busy — rather than any problem with the work itself.
Reputation across the web New
The same firm, checked across platforms
⚑ ABN not confirmed — an exact-name match exists but is registered in the ACT
The clearest name match on the Australian Business Register — 'RESTORE ROOF RESTORATIONS', owned by a sole trader named Andrew Connell — is registered in the ACT (Canberra, postcode 2611), while this business trades as a Penrith/western-Sydney operator. The owner's first name matching (Andrew) makes it plausibly the same person, but the state discrepancy plus the absence of any ABN on the firm's own website means we can't confirm it. This is not a red flag about the firm's quality — the reviews are excellent — it's simply an identity gap worth closing. Ask Andrew for the ABN and verify it yourself before committing to a large job.
Business registration
No verified ABN on file
We couldn't match Restore Roof Restorations & Gutter Replacement & Tile To Metal Replacement to a single ABN on the public register with confidence. Rather than show a number we're unsure of, we've left it blank — and the identity check scores 0 out of 25 in their Trust Score, which is why it sits below firms we could verify. We could not confirm a verified NSW ABN for this Penrith firm, so we've marked it unverified rather than guess. There IS a close candidate: an exact business-name match 'RESTORE ROOF RESTORATIONS' (ABN 28 108 970 336) held by sole trader Andrew Connell — and 'Andrew' is precisely the name that dominates this firm's reviews, which is a strong signal it could be the same person. But that record's main business location is ACT 2611 (Canberra), not NSW, whereas this business trades as 'Servicing Penrith and surrounding areas', and the firm's own website publishes no ABN we could use to confirm the link. Because the registered state doesn't match the operating state and there's no published ABN to reconcile them, we're not treating it as a verified match. A homeowner should simply ask Andrew for the ABN directly and check it on the ABR before a large restoration job.
Checked against the official Australian Business Register (abr.business.gov.au). A business can trade legitimately without a registered business name matching its trading name, so this isn't a mark against them — but it's worth asking for their ABN before you engage. If this is your business, claim this listing to add your ABN and we'll verify it.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Andrew — owner-operator
This is very clearly Andrew's business. His first name appears in fifteen separate reviews, he's described as the person who quotes, does the work and communicates throughout, and he signs off the owner responses to reviews himself. A second worker, Robert (also called Rob), is named a couple of times as part of the crew, and several reviewers refer to 'Andrew and the team' or 'great young blokes' — so it's a small hands-on team led by the owner, not a solo one-man band nor a large company.
For a homeowner, that means you'll deal directly with the owner from quote to completion, which is why the reviews lean so heavily on 'communication', 'professional' and 'friendly'. The trade-off is capacity: a small owner-led team can be slower to respond or schedule when it's busy — the one 3-star review is precisely a scheduling/response-time complaint, not a quality one — so if your job is time-sensitive, pin down dates and a callback commitment up front.
What clients say
In their own words
A big Thank you to Andrew. Communication and his work, were both excellent from the start to the finish. We had our roof cleaned and painted along with getting our gutters and fascia replaced. Extremely happy and would recommend Andrew happily.
Very happy with the quality of the roof restoration done by Andrew. The attention to detail, tidiness and communication were all first class! I would highly recommend Restore Roof Restorations.
Thank you Andrew for your prompt and professional service. I will not hesitate to recommend anyone to use Restore Roof Restorations and Gutter Services as I found the charges reasonable and a service delivered with a smile.
Reviews consistently praise Andrew's communication, tidy and detailed restoration work, and reasonable pricing — most often on full restoration jobs (clean, repair, repaint) combined with gutter and fascia replacement.
Best for
- Homeowners wanting a full roof restoration — clean, repair and repaint — especially bundled with new gutters and fascia, which is where the reviews are strongest and most detailed
- People who value clear, responsive communication and a tidy, owner-run job, and who like that the owner personally stands behind the work (he replies to virtually every review)
- Western-Sydney / Penrith-area properties: the firm explicitly services Penrith, Blacktown, Parramatta and Rouse Hill
Less suited for
- Time-critical or emergency work — this is a quote-first restoration operator, and the one lower review is about slow follow-up when busy, so a small team can't always turn things around fast
- Buyers who require a verified ABN and a second independent rating before signing — neither the NSW ABN nor a ProductReview listing could be confirmed, so you'll need to request and check them yourself
- Large structural re-roofs or complex repairs outside the restoration/gutter wheelhouse — the review base is dominated by restoration and gutter work rather than heavy structural roofing
Before you commit
Five questions worth asking
- Can you give me your ABN so I can verify it on the ABR, and confirm you hold current public liability insurance?
- For my roof, what does the restoration involve — cleaning, repairs, number of coats — and which coating product (e.g. Globalcote or Nutech) will you use and why?
- What warranty do you provide on the restoration and coating, for how long, and is it in writing?
- Realistically, when could you start and finish, and can I get a firm booking with a callback commitment so I'm not left waiting on a quote?
- Will you and your team (e.g. Rob) do the work directly, and can I see before-and-after photos of similar recent Penrith-area jobs?
Bottom line
A genuinely strong, owner-run restoration and gutter specialist with excellent communication and a spotless-looking Google record — we'd happily shortlist them for a western-Sydney roof restoration, as long as you're comfortable it's a small team best suited to planned (not emergency) work, and you confirm the ABN yourself, since we couldn't verify it in NSW.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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