RoofOz
Trading name of RoofOz NSW (registered business name). The underlying legal entity is MITCON NSW PTY LTD. · Sydney, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
We'll be upfront: RoofOz is one of the stronger profiles we've looked at. A 4.9 across 75 Google reviews (74 five-star, one one-star per the Business Profile breakdown) sits on top of an active ABN trading since late 2021, and — unusually for a small firm — the owner personally replies to almost every review by name. The reviews are detailed and keep repeating the same few virtues: fast response, honest quoting, and a habit of fixing small extra issues on the spot without charging for them. Several reviewers specifically mention he 'did not overservice' — the exact opposite of the pressure-sell some roofers are known for.
The thing that really stands out is responsiveness. Multiple people describe RoofOz turning up within an hour or two after other roofers were 'too busy' or booked out three weeks — so if a leak has just started during Sydney rain, this is a realistic number to call. And it's not just quick fixes: the firm handles bigger work too (full replacements, skylight installs with custom flashings, insurance jobs), and its own site says it grew from a 'one-man operation' into a small trained team, so it isn't a one-trick repair outfit.
Now for the honest bits. The whole reputation rests on one named principal (Glen), so capacity is tied to his availability; the website is oddly faceless (it never actually names Glen, just 'I' and 'my team'); and we couldn't find a second independent rating platform to cross-check the Google score against. None of that worries us as a red flag — it's just the normal reality of a small, owner-led business, and worth knowing before you plan a big job around him.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Glen — the owner-operator RoofOz is built around
Reviews overwhelmingly point to one person: Glen, named in around 25 of them as the man who inspects, quotes, advises and often does the work himself. It's Glen who signs the owner responses on Google ('— Glen, RoofOz NSW'), and clients describe him doing the hands-on inspection, climbing into the roof space, and giving straight answers on the spot. That single-principal picture is the firm's biggest strength for trust and its biggest constraint for scale.
The firm's own 'Our Story' page is written in the first person ('Starting as a one-man operation, I…') and describes building a small trained team around the founder, but it never names him — so the human identity comes entirely from the reviews, not the website. Reviews consistently reference 'Glen and his team,' which supports a small crew doing the labour behind a hands-on owner rather than a solo tradie or a faceless call-centre. We've kept the framing owner-led and haven't assigned formal titles, since neither the site nor the reviews spell out a management structure.
What clients say
In their own words
Glen and the guys from Roof Oz did a roof replacement at my place in Alexandria. They did a great job! Managed to do a clean install on a very old and problematically shaped roof & skylight with no fuss. Many thanks for strengthing beams gents! Thanks Chris & Retta
I asked Roof Oz for an opinion on my roof. Received outstanding service from Glen, he gave an experienced opinion and did not overservice. He even fixed a leaking flashing, all complementary! Would not hesitate to recommend.
Glen is very knowledgeable about Colourbond roof installation. He has conducted a comprehensive inspection of my recently built 2 storey house. I will be passing on his report to my builder for some remedial work.
Recurring themes: unusually fast response to urgent leaks, honest quoting with no over-servicing, thorough inspections with clear explanations, and small extras fixed at no charge.
Best for
- Inner-Sydney homeowners (Alexandria and surrounding suburbs) with an urgent leak who need someone to actually turn up fast, not book three weeks out
- People who want honest, no-over-servicing advice and a clear up-front quote before committing to anything
- A mix of job sizes — from a few cracked tiles or a flashing repair through to skylight installs, insurance work and full roof replacements
Less suited for
- Buyers who need a large firm running multiple crews simultaneously — capacity is tied to one owner-operator's availability
- Anyone who specifically wants a second independent review platform to cross-check, since Google is the only substantial source here
- Homeowners well outside the inner-Sydney catchment, where response times may be slower than the near-immediate ones reviewers rave about
Before you commit
Five questions worth asking
- If I have an active leak, how quickly can you realistically get here to inspect and make it watertight?
- Will Glen personally inspect and quote the job, and who carries out the actual work?
- Can I get the quote in writing with a clear scope, and is it a fixed price or subject to change once you're on the roof?
- For a replacement or skylight install, what materials and flashing details do you use, and what workmanship guarantee applies?
- Are you fully licensed and insured for this specific work, and can you confirm which legal entity (I've seen the RoofOz brand trades under MITCON NSW Pty Ltd) I'd be contracting with?
Bottom line
We'd happily point a friend with a leaking inner-Sydney roof at RoofOz — a near-spotless 75-review Google record and an owner who answers his own reviews. The only real caveats are single-operator capacity and the lack of a second independent rating source to cross-check.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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