AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
TP Roofing turned out to be exactly what it says on its own site: a small, family-run Sydney roofing business built around one licensed tradesman. Owner Trent Faulkner is described on the firm's About page as a certified and licensed roof tiler and roof plumber who personally does the assessments and quotes, and when we read the reviews they backed that up almost entirely — the name 'Trent' appears in the overwhelming majority of them, with 'Phoebe' handling scheduling and communication. This is a genuine owner-operator, not a call-centre brand, and our ABN check confirms a company that's been trading and GST-registered in NSW since 2004.
The strongest, most repeated theme we found in the reviews is honest diagnosis. Multiple reviewers describe Trent finding the actual cause of a leak after other roofers had failed — one says a previous company 'even made it worse' — and at least one recent review notes he inspected leaking skylights, confirmed the roof wasn't the problem, and pointed the owner to a skylight specialist rather than inventing work for himself. For repairs, maintenance, leak-tracing, guttering, tile and Colorbond work, and small strata jobs, the evidence for competence and integrity is strong and consistent.
The honest limitations are about scale and price, not quality. This is a repairs-and-maintenance specialist, not a large crew geared for full re-roofs or emergency same-day call-outs, and the business keeps standard weekday hours (7am–5pm, closed weekends). Pricing is the one recurring niggle: most reviewers call it fair or a 'good price', but there's a genuine one-star review disputing an $803 quote for a leak another tradesman later resolved with silicone for $150. The firm's reply stands by its assessment that more extensive repairs were needed — a reasonable position — but we'd take it as a friendly reminder to get a second opinion on any large repair quote, as you would with any trade.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Trent Faulkner — licensed owner-operator, with Phoebe
The firm is run by Trent Faulkner, who the About page describes as a certified and licensed roof tiler and roof plumber who personally carries out every roof assessment and quote. He is by far the most-named person in the reviews (mentioned in most of them), consistently praised for being professional, honest and thorough, and for actually solving problems other roofers couldn't.
Phoebe is the second name that appears throughout — reviewers credit her with quoting, booking and communication, and the two are described together as 'an incredibly organised team' who are easy to deal with. The firm's own site presents it as family-owned and operated, and the reviews are consistent with a genuine two-person core rather than a marketing label. Because the roofing itself is essentially Trent's work, availability is naturally capped by one tradesman's calendar.
What clients say
In their own words
Roof leaks can be tricky and I have had other companies fail to resolve my problem, one even made it worse. Trent was professional to deal with and has gotten the job done. I would highly recommend his business.
Trent was very professional and friendly. Cleaned and even repaired a leak in my gutters, and gave me an honest assessment on the state of my roof and gutters.
Highly recommended for good advice and quality work. Trent went above and beyond with our old roof. Thank you!
Recurring themes are honest diagnosis, solving leaks that stumped other roofers, punctuality, tidy work and fair pricing — almost always crediting Trent by name.
Best for
- Homeowners with a specific or stubborn roof leak, especially after another roofer has failed to fix it
- Repairs, maintenance, re-bedding/pointing, guttering, whirlybird and general tile-roof work where you want an honest assessment first
- Strata and property managers wanting a licensed, insured operator with clear quotes and reports
Less suited for
- Anyone needing an emergency or after-hours call-out — the firm keeps standard weekday hours and works on a quote-first basis
- Large full-roof replacements where a bigger multi-crew contractor may suit the volume better
- Homeowners who want several independent third-party review scores to compare, since Google is effectively the only source here
Before you commit
Five questions worth asking
- Can you confirm your roof tiling / roof plumbing licence number and provide current certificates of currency for public liability and workers compensation before work starts?
- For my job, is this a repair-and-maintenance fix or would you recommend replacement — and roughly what's the cost difference?
- What does your quoted price cover in labour versus materials, and are there any likely extras once you're on the roof?
- Do you carry out the work personally or use sub-contractors for parts of it, and who supervises?
- What warranty applies to this repair, and what would and wouldn't be covered if the leak recurs after heavy rain?
Bottom line
We'd happily send a friend with a stubborn leak here — a verified, long-established owner-operated roofer with a strong, consistent record for honest diagnosis and tidy repair work. The caveats: limited scale, weekday-only hours, and it's worth getting a second opinion on any large repair quote.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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