AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Of the Canberra roofers we've reviewed, this one has an unusually clear personality: it's Logan's business, and the reviews are basically 55 stories about dealing with Logan. He's named in 16 of the 20 most-recent Google reviews — praised for turning up at short notice, explaining what's actually wrong, fixing a leak one customer had lived with for over a decade, and repainting a 'tricky 30 degree pitched section' without drama. When a firm's reviews name the same person over and over, you're getting a genuine read on who'll be on your roof.
Two themes stand out beyond the 4.9 average. First, price: one reviewer says the quote came in at 'almost half of other painters' and several others mention reasonable costs — in a market where locals grumble about the 'Canberra tax', that's worth something. Second, responsiveness: short-notice inspections, storm damage assessed quickly, texts before arrival. The company backs onto the NSW border market too, with the firm saying it serves Queanbeyan, Yass and Googong as well as the ACT.
The honest caveats: the company registration is young — ABN active only since July 2024, business name since late 2023 — while the site claims 'over three decades of experience'. That reads as the principal's personal trade experience rather than company history, which is plausible but unverified, so ask. Their licence number (342484c, per their site) and 'fully insured' status are self-claims we haven't checked, and with no ProductReview listing there's no independent second source to corroborate the Google score.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Logan — the roofer you'll actually deal with
Logan is named in 16 of the 20 most-recent reviews — quoting, inspecting, fixing and following up — so while the firm's website doesn't spell out his surname or title, the pattern is unmistakable: this is an owner-operator business where the person who quotes your job is the person who does it. Reviewers describe him as honest, reliable, courteous and 'one of the best in town'.
On their own site the firm claims over three decades of roofing experience, a contractor licence (342484c), Dulux registration and full insurance. Given the company itself has only been registered since 2024, the decades presumably belong to Logan personally rather than the entity — a common and perfectly reasonable arrangement, but one worth confirming, along with whose name is on the licence.
What clients say
In their own words
Prompt with initial inspection and quote. The work was of a high standard and attention to detail. Highly recommended
They quoted me a genuine price, almost half of other painters. Job quality was also great. Highly recommended if you are looking to avoid canberra tax and a standard over charging practice followed by businesses in canberra. Kamald
I would highly recommend working with ACT Roofing. They showed up at the place and inspected at short notice, and then returned to do the job and made sure all the work was clean and done properly. Great work and easy communication.
Reviewers consistently praise prompt inspections and quotes, noticeably competitive pricing, clean and thorough workmanship, and Logan's honest, easy-to-deal-with manner.
Best for
- Roof repairs and stubborn leaks — the most-mentioned work in their reviews, including a leak one customer had endured for over a decade that Logan's team finally fixed
- Roof repainting and restoration — multiple detailed accounts, from badly faded roofs to a steep 30-degree pitched section, with before-and-after enthusiasm ('from drab to fab')
- Price-conscious homeowners — several reviewers say quotes came in well under competing Canberra firms, one at nearly half the next quote
Less suited for
- Full roof replacements or big structural jobs — new-roof work barely features in their review history, which is overwhelmingly repairs, maintenance and repainting
- Anyone who wants a long corporate paper trail — the Pty Ltd has only been registered since July 2024, so the company's own track record is short even if Logan's isn't
- People who like a second independent rating source — with no ProductReview listing, the 4.9 rests entirely on Google
Before you commit
Five questions worth asking
- Your site lists licence 342484c — is that an ACT or NSW contractor licence, whose name is it in, and can I verify it online?
- The company was registered in 2024 but the site mentions three decades of experience — whose experience is that, and what were you doing before ACT Roofer and Painter?
- What written warranty do you offer on repairs and on restoration/repainting work, including the coating products used?
- Will Logan be doing the work himself or supervising a crew — and who do I contact day to day?
- Can you show me a current public liability insurance certificate, and does the quote include rebedding/repointing, gutter cleaning and waste disposal?
Bottom line
A young company built around one clearly well-regarded tradesman — 55 reviews at 4.9, most of them naming Logan personally, with sharp pricing and fast response as the recurring themes. Verify the licence and insurance paperwork since the entity itself is only two years old, but the customer evidence here is strong and consistent.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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Contact Act Roofer & Painter Pty Ltd
This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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