AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The pattern in Clear Cut Roofing's reviews is strong and specific: Yasin — named in 18 of the 20 most-recent Google reviews — inspects promptly, sends detailed quotes (one reviewer notes hers came with photos of the problems), turns up when he says he will, and does tidy rebedding, repointing and leak work on Canberra tile roofs. Storm-leak customers particularly praise the responsiveness. That's a lot of consistent, first-name detail for a 25-review firm, and it reads like genuine word-of-mouth.
Now the caveats, because there are a couple. The headline 4.8 hides one very detailed 1-star from an August 2023 job: flashing installed over rotted timber, mess left behind, a skylight that leaked twice afterwards, and damaged tiles that should have been replaced but weren't — followed by a company response the reviewer describes as aggressive and accusing them of faking the review. One bad job in 25 happens to good tradies; a defensive public response is the part we'd weigh more. On the other side of the ledger, one of the 5-star 'reviews' isn't a review at all — it's a plea from an anxious homeowner hoping for a callback — so the effective sample is a touch smaller than 25.
Our research also found the paperwork side is thin but honest where it counts: the company is real, ACT-registered since October 2023, and publishes its ABN on its own site (which checks out — we verified it on the register). But the website itself is a generic template — it drifts into end-of-tenancy cleaning, bathroom tiling and even 'hurricanes or tropical weather systems', which is not a thing in Belconnen — and publishes no warranty or insurance details. Judge them on the reviews, not the website, and get the paperwork in writing.
Reputation across the web New
The same firm, checked across platforms
⚑ One detailed 1-star review — and a prickly response
A 2023 customer left a long, specific 1-star: side flashing fitted over broken and rotted timber, mess left on the concrete and A/C unit, a skylight that leaked twice in later storms, and cracked tiles that weren't replaced despite spares being available. The reviewer says the firm's public response accused them of faking the review and was 'aggressive' — and the reviewer named Yasin and Abdul as their contacts, so it's clearly about this firm. It's one job among many happy ones, but it's the most informative review in the pile: pin down the written scope, timber condition and post-job leak responsibility before work starts.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Yasin — the name in nearly every review
The firm's website names nobody, but the reviews do the job for it: Yasin appears in 18 of the 20 most-recent reviews — inspecting, quoting with photos, texting dates, and leading the crew on the tools. One review also mentions an Abdul as a second point of contact. So while we can't tell you the directorship from public sources, in practice this is Yasin's operation and he's the person you'll deal with start to finish.
On their own site the firm claims over 20 years in the industry and lists services from restorations to new installations across shingle, tile, metal and flat roofs. Take the breadth with a grain of salt — the company registration dates from October 2023, the site is visibly templated, and the actual review evidence is concentrated on tile-roof maintenance and repairs rather than new installations.
What clients say
In their own words
Yasin and crew did a terrific job of repointing and painting our roof. Was a pleasure dealing with him and would highly recommend using Yasin for all roofing work. Photos of before and after the work.
Leaf Guard to gutters and water proofing roof valley. Neat and professional finish. Reasonable price and excellent communication.
The Clear Cut Roofing team is extremely responsive, delivers exceptional service and workmanship. Highly recommended, and I will engage them again without hesitation.
Reviewers keep coming back to the same things: Yasin's prompt, personable communication, punctual starts, tidy quality finishes on repointing and leak repairs, and pricing people consider reasonable.
Best for
- Rebedding, repointing and ridge-capping work on tile roofs — the most common job in their reviews, with customers praising the finish
- Chasing down leaks and storm damage — reviewers describe fast responses, clear explanations of the problem, and quotes with photos of the issues found
- Smaller maintenance jobs — leaf guard, valley waterproofing, downpipe and tile replacement, even a Laserlite install — done neatly at prices reviewers call reasonable
Less suited for
- Full roof replacements or new metal roofs — despite the website's broad claims, there's essentially no review evidence of that kind of work
- Anyone who wants polished paperwork up front — the templated website publishes no warranty or insurance details, so you'll need to ask for everything in writing
- Jobs where hidden timber condition matters (skylights, fascias, gables) — the one detailed complaint involved flashing over rotted wood and unreplaced tiles, so nail down the scope and what happens if rot is found
Before you commit
Five questions worth asking
- The company was registered in October 2023 but your site says 20+ years in the industry — whose experience is that, and was the business trading under another name before?
- Can you show me your ACT licence details and a current public liability insurance certificate?
- If you find rotted timber, broken tiles or other hidden problems mid-job, how do you handle it — will you stop and quote the extra work before proceeding?
- What written warranty do you offer on rebedding, repointing and flashing work, and who do I call if the roof leaks in the next storm?
- Will Yasin be on site for my job, and can the quote itemise exactly which tiles and sections are being replaced?
Bottom line
A young Canberra company with a genuinely well-liked principal — Yasin's name is all over the reviews for prompt, tidy tile-roof repairs at fair prices. The one detailed 1-star (and the defensive reply to it) plus a bare-bones templated website mean you should get scope, warranty and insurance in writing — do that, and the review evidence is firmly in their favour.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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