AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Roofing Tech is one of the strongest review profiles among the Canberra roofers we've reviewed: 4.9 stars across 37 Google reviews, with 35 of them five-star. What stands out isn't just the score, it's the specificity — reviewers name the same people (Johnny on quotes and comms, Milzy and Ben on the tools), describe itemised quotes, on-time arrivals, and a couple even mention free extra repairs thrown in at the end of a job. That's the texture of a genuinely well-run small crew, not a padded rating.
The paper trail checks out too, with one caveat. The ABN behind the 'Roofing Tech' name is a two-person partnership registered in June 2021, first in Queanbeyan and now in the ACT — about five years in business under this banner, which matches the 'family-run' story on their own site. The caveat: the registered business name lapsed in August 2025 on the ABR record. That's more likely a paperwork or restructure thing than anything sinister, but we'd confirm the entity name on your quote before signing.
The honest negatives are small but real. The single one-star review is from someone whose emails went unanswered during the January rush — the owner's apologetic reply confirms they were at capacity and couldn't get to Michelago for a fortnight. So this is a firm that does excellent work when you're in the diary, but they're a small team and demand is high. Their site also claims a 10-year workmanship warranty, full licensing and insurance — self-claims we couldn't independently verify, so get the warranty terms in writing.
Reputation across the web New
The same firm, checked across platforms
⚑ A couple of stray reviews on their own site's feed
The review widget embedded on roofingtech.com.au surfaces two negative reviews that appear to belong to different businesses entirely — one complains about the manager of 'Myhouseimprovements' (a different company) and another about nuisance phone calls from an unknown caller. Neither appears among the 37 reviews on Roofing Tech's actual Google listing, and neither reads like it's about this firm's work. The only genuine 1-star on their Google profile is about unanswered emails in peak season, not about a job they did.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Johnny & Milzy — a two-man partnership at the helm
Reviewers paint a very consistent picture of who does what: Johnny (named in 11 reviews) handles quotes, emails and phone calls — repeatedly praised for fast, straight answers — while Milzy (6 mentions) leads the crew on site, with Ben (4 mentions) alongside on the tools. One reviewer described Milzy calling them outside to approve how the first barge cover looked before continuing — the kind of detail you only get from tradies who actually care how the job lands.
That two-principal setup lines up with the ABR record, which shows the ABN behind the Roofing Tech name is a partnership of two individuals (J.N Hamilton-Gibbs & J Kara). Their own site describes the firm as family-run and Canberra-based — 'not a fly-in contractor' — and the owner personally replies to nearly every Google review, including the negative one, which we always take as a good sign.
What clients say
In their own words
Fantastic customer service and workmanship from Johnny, Milzy, Ben and the rest of the crew. Would highly recommend this company as they repaired and replaced various components of the roof that was fitted incorrectly by shoddy "tradesmen".
We had the boys around to install facia and barge Colourbond covers and they did a great job, makes the house look new! Good communication and attention to detail with the minimum of fuss. I don't typically leave reviews but in this case, I highly recommend them.
Getting good reviews these days means doing high quality work and having great customer service, and the team do both. They did an excellent job repointing my tile roof, answered all my questions and had competitive pricing. Highly recommended.
Recurring themes across the 37 reviews: fast, honest quoting from Johnny, a punctual and cheerful crew led by Milzy, tidy sites, competitive itemised pricing, and several accounts of the team doing small extra repairs free of charge.
Best for
- Gutter, fascia and downpipe replacement — their most-reviewed and most-praised work by a clear margin
- Fixing or redoing work botched by a previous contractor — multiple reviewers hired them for exactly that
- Homeowners who want an itemised, upfront quote and plain-English advice without upsell pressure
Less suited for
- Anyone needing an instant response in peak season — the firm's only 1-star review is about unanswered emails during the January rush, which the owner acknowledged
- Properties on the outer fringes of the region — they turned away a Michelago job citing a fully-booked fortnight
- Urgent, start-tomorrow work — a small in-demand crew means lead times, so ask about scheduling before you commit
Before you commit
Five questions worth asking
- Your website mentions a 10-year workmanship warranty — can you put the exact terms in writing with my quote?
- What entity name and ABN will appear on my contract and invoice? (The 'Roofing Tech' business-name registration on the ABR lapsed in August 2025.)
- Can I get the quote fully itemised, like other customers describe — and will you flag any extras before doing them?
- Who will actually be on my roof — will Milzy or Ben be leading the crew, and how many days should the job take?
- You advertise as fully licensed and insured — can you share your current licence and public liability insurance details?
Bottom line
One of the most convincing small roofing crews we've reviewed in the Canberra–Queanbeyan area: verifiable five-year track record, near-perfect reviews with real specificity, and owners who front up in person. Just confirm the entity name and warranty in writing, and don't expect same-week availability.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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