Lookup Roof
Trading name of LOOK UP ROOF RESTORATION · Canberra, ACT
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The paperwork here checks out unusually well. The ABN traces back to Kevin Henry Brown as an individual sole trader — the same Kevin Brown the firm's own about page names as founder — and it's been active since May 2000, with 'Look Up Roof Restoration' as a trading name from that same year. That's a 26-year continuous record under one name, which is rare in roofing and exactly the kind of thing we like to see. The registration sits at a Batemans Bay postcode rather than Canberra, but that's not a red flag: the firm openly works Canberra, Queanbeyan and the South Coast, and its Canberra address and phone number are current.
The reviews back up the family-business story rather than just the marketing. Kevin is named 16 times across the Google reviews we mined, Daniel 6 times and Nathan 4 — and those are the founder's sons per the firm's own site. When the names on the about page are the same names customers keep thanking, you're dealing with the actual crew, not a call centre dispatching subcontractors. Praise clusters around cleanliness (9 mentions), professionalism (7), price (6) and quality (6), and several reviewers mention jobs that have held up over years.
Now the honest bit. A 4.6 from 34 reviews is good, but it's a shade below the 4.8–5.0 cluster of the Canberra roofers we've reviewed, and 34 reviews is a modest sample for a business this old — the maths implies a couple of unhappy customers in the mix. There's no ProductReview listing, so we couldn't cross-check the Google picture against an independent source. And because this is a sole-trader structure rather than a company, we'd suggest sighting current insurance certificates rather than taking the website's word — the firm says all work is covered by Public Liability and Professional Indemnity insurance, and it lists a NSW roof-painting licence on its own site, but those are self-claims we haven't independently verified.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Kevin Brown — founder, with sons Daniel and Nathan
This is a genuine family operation, and unusually, we can verify that from two independent directions. The firm's own site says founder Kevin Brown runs the business with wife Diane and sons Nathan and Daniel, and that Kevin has been restoring and painting roofs since 1989. The ABN record independently confirms the structure: it's registered to Kevin Henry Brown personally, trading as Look Up Roof Restoration since 2000.
The reviews confirm these are the people who actually turn up. Kevin is the most-mentioned name in the firm's Google reviews by a wide margin — usually as the first point of contact and the one setting the schedule — while Daniel is repeatedly described as leading the crew on site and Nathan appears alongside him on the tools. Customers consistently describe dealing with the family from quote to cleanup.
What clients say
In their own words
Kevin, Daniel and Nathan did a great job on my place replacing my gutters downpipes and minor roof repairs. Job delivered on time as scheduled. Highly recommend their work, professionalism and cleanup onsite at the end of each day.
I highly recommend Look Up Roofing, they have done two of my parents houses over the years and now mine. All three houses look great and have stood the test of time.
Lookup roofing have just completed a clean, repair and paint job on our roof, we found kevin and the team very helpful and easy to work with, they even sourced and painted some spare tiles for future use. Thanks for a great job.
Recurring themes across the reviews: jobs delivered on the schedule Kevin quoted, a tidy site at the end of each day, a friendly family crew, fair pricing, and roofs that reviewers say have held up years later.
Best for
- Tile roof restoration and repainting in Canberra, Queanbeyan or the South Coast — this is the firm's bread and butter and where the reviews are strongest
- Homeowners who want to deal directly with the owner and his family rather than a sales rep and rotating subcontractor crews
- Guttering and downpipe replacement done alongside roof work — several reviewers had both handled in one job with a clean handover
Less suited for
- Urgent leak call-outs — leak detection barely registers in their review history, and the business is built around scheduled restoration work
- Large commercial or strata projects that need multiple crews running at once — this is a small family team
- Anyone who wants a Pty Ltd company structure with a big back office; this is a sole trader, so do your own insurance-certificate check before signing
Before you commit
Five questions worth asking
- Can you show me current Public Liability and Professional Indemnity certificates? (The firm's site says all work is covered, but as a sole trader it's worth sighting the paperwork.)
- Who will actually be on my roof — Kevin, Daniel, Nathan, or other tradespeople — and who's my day-to-day contact?
- What exactly does the restoration include: pressure clean, rebedding, repointing, and how many coats of which membrane or paint system?
- What warranty do you offer on the paint and pointing work, and can I have the terms in writing?
- What's your current lead time, and will the job run consecutively once started or be split across other jobs?
Bottom line
A verifiable 26-year family business where the name on the ABN, the name on the website and the name in the reviews are all the same bloke — that's about as clean as verification gets. The 4.6 rating is solid rather than spectacular and there's no second review platform to cross-check, so ask the insurance and warranty questions, but this is a low-risk pick for tile restoration in Canberra.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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