AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Aussie Roof Co is a different animal from most of the Geelong roofers we've reviewed: it's as much a roofing supply and sheet-metal business as an installation contractor. Google actually categorises it as a roofing supply store, and the reviews bear that out — alongside homeowners you'll find builders ordering long sheets and flashings, a marine business getting factory cladding folded up, and even delivery drivers vouching for the place. The company checks out on paper too: a private company registered since April 2000 with an ACN that dates to the 1980s, matching the firm's own story of a family business started in the early '80s, now — they say — in its second generation of ownership.
The 4.7 from 30 reviews is genuinely good, and the praise is consistent: on time, competitive prices, quality product, and Simon — described by one reviewer as the owner — named warmly again and again. One customer says they've used Simon and his team for over 20 years, which is the kind of endorsement you can't buy. Worth knowing, though: a large batch of these reviews landed within the same one-to-two-month window about a year ago, which looks like the firm asked happy customers to post at once. Nothing wrong with that, but it means the review count grew in a burst rather than steadily.
The two one-star reviews deserve a straight read. One is about a German Shepherd chained at the premises without shelter — an animal-welfare complaint, nothing to do with roofing, but it's there. The other is more relevant to a homeowner: a caller who says she could never reach the same person twice at the office, was promised a site visit by a supervisor, and heard nothing for a week. Against fifteen-plus glowing reviews that's a minority report, but if you're a one-off residential customer rather than a repeat trade account, it's the failure mode to watch for.
Reputation across the web New
The same firm, checked across platforms
⚑ Read the review count with context
Two things stood out when we went through the reviews. First, roughly half of them were posted within the same short window about a year ago — a pattern that usually means the firm ran a review drive rather than accumulating feedback steadily. Second, the reviewer base is mixed: some are homeowners with finished roofs, but others are trade customers, product buyers and suppliers. Both are legitimate, but it means the 30-review count overstates the number of residential installation jobs being vouched for. The one review describing a genuinely poor experience is from a residential caller who couldn't get a promised follow-up.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Simon — the owner, running a second-generation family firm
Simon is named in five separate reviews, and one reviewer identifies him plainly as the owner — 'professional, honest, and incredibly knowledgeable'. We don't have his surname from any source we can verify, but the pattern in the reviews is clear: he's hands-on across quoting, jobs and long-running trade relationships, with one customer saying they've dealt with him for more than 20 years.
On their own site the firm says it started as a family business in the early 1980s and is now in its second generation of ownership, with over 35 years in the Geelong region — self-claims, but ones the ABR paperwork and the decades-long customer relationships in the reviews make easy to believe. Behind Simon there's a real crew and an office team; reviewers mention both, mostly warmly, though one caller found the office hard to pin down.
What clients say
In their own words
Been using Simon and his team for 20 plus years now. Always been a pleasure to deal with and even though i don’t live in Geelong anymore, they still have suppliers near me and get long sheets and flashings delivered on time without any hassle
Aussie replaced our pergola roof after a hail storm recently. It looks amazing. They were great to deal with and the crew were very efficient. Highly recommend
Fantastic crew- all knew their stuff from initial enquiry to final product delivery and install. Would recommend.
Recurring themes are reliability and turnaround — materials fabricated and delivered on time, installs done efficiently — plus long-running loyalty to Simon and his team from both homeowners and trade customers.
Best for
- Colorbond and metal re-roofs, cladding and flashing work in Geelong, the Surf Coast and surrounds
- Builders and trade buyers who need sheet-metal fabrication, supply-only orders or reliable delivery to site
- Storm and hail replacement jobs — one reviewer had a hail-damaged pergola roof replaced quickly and neatly
Less suited for
- Tile roof restoration, repointing or roof painting — there's no evidence in the reviews or on their site that this is their trade
- Anyone who wants a single named contact managing their job by phone — one reviewer reported never reaching the same office person twice and a promised site visit that never came
- Homeowners comparing on review depth alone — much of the review base is trade and supply custom rather than residential installs
Before you commit
Five questions worth asking
- Is my job supply-only or supply-and-install, and is the install crew in-house or subcontracted?
- What workmanship warranty do you offer in writing, separate from the Colorbond material warranty?
- What's the current lead time for fabricating and delivering custom sheets and flashings to site?
- Who is my single point of contact from quote to completion — and who do I call if I don't hear back?
- For storm or hail damage, will you work directly with my insurer and provide the reports they need?
Bottom line
A genuinely established Geelong metal-roofing firm — decades of paperwork, a loyal trade following and an owner customers name with real warmth — best used for Colorbond supply and install rather than restoration. Just pin down your point of contact early: the one serious complaint on record is about office follow-up, not the roofing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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