AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
A perfect 5.0 from 58 Google reviews is hard to argue with, and the pattern behind it is unusually specific: 'recommend' appears in 22 reviews, and the recurring story is Steve turning up fast when it matters — within hours of a first email, on a weekend before rain hit a leaking chimney, at short notice just before Christmas. Several reviewers came to him after other trades couldn't find their leak, which fits the leak-detection specialty the firm leads with (they say they use thermal imaging where needed).
On paper, though, this is a young company: the ABN for Australian Building & Property Maintenance Pty Ltd was registered in June 2023, in Geelong West where the firm is based. The '27+ years of building and property maintenance expertise' on their site is the firm's own claim about experience — presumably Steve's working history before this entity existed — not the age of the business you'd be contracting with. That's a very common pattern for a tradie who's gone out on his own, and the review record suggests the experience is real, but it's worth understanding the difference. Their claims of licensed roof plumbing are also self-reported — ask to sight the licence.
A couple of smaller things we noticed while reading. One five-star review is written by an author who shares a first name with a 'Kayne' that another reviewer describes working alongside Steve on their job — that could be a coincidence, or a colleague reviewing as a customer; either way it's one review out of 58. And with no ProductReview or other rated platform, Google is the only source for that flawless score. Neither point dents the picture much — the reviews are detailed, specific and consistent — but a verified directory should tell you what it saw.
Reputation across the web New
The same firm, checked across platforms
⚑ 27 years' experience, 3-year-old company
The firm's website leads with 'over 27 years of building and property maintenance expertise', but the company itself — Australian Building & Property Maintenance Pty Ltd — was only registered in June 2023. The experience claim is about the people (presumably Steve's career before this entity), not the business you'd sign a contract with. Nothing improper about that, and the review record backs the skill, but any warranty or guarantee is only as old as the company behind it — so get warranty terms in writing and ask what happens if the entity winds up.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Steve — the name in nearly every review
Steve is named in 38 of the firm's 58 Google reviews — he answers the first call, does the inspections, sends the quotes and, on the evidence of the reviews, is frequently on the roof himself. Reviewers repeatedly single out his habit of photographing problems and progress so you can see exactly what you're paying for, and his willingness to explain options against your budget. One reviewer who'd been 'ripped off by another roofer' credits him with patiently answering every question before any work started.
Beyond Steve, the reviews mention 'his team' often and a Kayne working alongside him on at least one job, but no other names or titles appear consistently — so we'll describe it as a small, Steve-led crew rather than guess at roles. The firm's own site says the business combines building and plumbing expertise; titles and licence-holders are worth confirming directly.
What clients say
In their own words
Steve and his team were so professional. We really trusted the workmanship was of highest quality. They were prompt and got the job done in a timely manner. Our roof looks fantastic and the house is so much warmer since the roof has been restored. Very happy customers!
Steve and his team were fantastic to deal with . On time /professional/workman ship . Providing photos of what the issues were and progress on repairs . You knew what was happening every step of the way !! Well done guys would highly recomend
After being ripped off by another roofer Steve was more than helpful and took the time to explain and answer all questions we had .Our roof was fixed highly recommend this company the service and workmanship was above and beyond excellent service thank you so much ☺️
Reviewers keep returning to the same themes: fast response when it matters, photo-documented diagnosis and progress, patient explanations, and restoration work that visibly transforms the roof.
Best for
- Stubborn or hard-to-diagnose leaks — multiple reviewers came to Steve after other trades failed to find the problem
- Tile roof restorations where you want photo-documented progress and a clear explanation of what's being done and why
- Urgent repairs — the review record shows same-week and even same-day responses, including weekends before rain
Less suited for
- Anyone who wants a long-established corporate entity behind their warranty — the company was registered in June 2023
- Large projects needing a big crew on a fixed schedule — this is a small, Steve-led operation, and one reviewer notes he's 'extremely busy'
- Homeowners who want a second independent review platform to check — Google is the only place this firm is rated
Before you commit
Five questions worth asking
- Your site mentions 27+ years of experience but the company dates from 2023 — can you walk me through the business history behind ABPM?
- Your roof plumbing services are described as licensed — who holds the licence, and can I sight it?
- Will Steve be doing the work himself, and who else will be on site?
- Is thermal-imaging leak detection included in the inspection, or is it an extra cost?
- What written warranty do you offer on repairs and restoration coatings, and who stands behind it if the company structure changes?
Bottom line
One of the strongest repair-and-leak-detection review records of the Geelong roofers we've reviewed — 58 five-star reviews built on responsiveness and photo-documented honesty. Just be clear that you're hiring a small Steve-led crew behind a company registered in 2023, and get the warranty and licensing paperwork in writing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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