Ezi-Flo Roofing & Plumbing Services
Trading name of Ezi-Flo Roofing & Plumbing Services Pty Limited · Geelong, VIC
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Ezi-Flo's 4.2 from 9 Google reviews needs reading rather than glancing. Six are five-star, praising punctual crews, competitive pricing and clear communication from Gary; the four-star reviewer's main note is that the team 'promptly fixed some accidental damage' — which, honestly, we rate: things go wrong on job sites, and owning it quickly is the mark of a decent operator. The two low scores tell you almost nothing about workmanship: the three-star has no text at all, and the one-star complaint in full is 'To busy to help me' — an availability gripe, not a quality one.
The business behind the name is genuinely established. The company on the ABR dates from December 2006 in Moolap, and the firm's own site says the business began in 1995 and is celebrating 30 years — the pre-2006 history would sit under an earlier structure we can't see in current ABR records, which is common. Their site also claims a team of eleven who are employees rather than subcontractors, a certificate of compliance and leak-free guarantee on new installs, and BlueScope Colorbond materials throughout. All self-claims — reasonable ones, but get the guarantee in writing.
The honest caveat is the size of the review pool: 9 reviews is very thin for a firm describing itself as one of the region's larger domestic roofing companies. The likely explanation is in their own copy — they service 'both builders and the public', and builder-side work doesn't generate Google reviews. That's not a red flag, but it does mean the consumer evidence is limited, there's no second platform to cross-check, and a 4.2 built from 9 data points can swing a long way on one bad day.
Reputation across the web New
The same firm, checked across platforms
⚑ Two entities behind one name
The ABR shows two related registrations at the same Moolap postcode, both active since 6 December 2006: Ezi-Flo Roofing & Plumbing Services Pty Limited (which currently shows as not registered for GST) and The Benson Discretionary Trust (GST-registered, trading as 'EZI FLOW ROOFING' since 2009). A company-plus-trust structure is completely normal for a family trade business — but the entity on your contract is the one that stands behind the leak-free guarantee, so ask which one you're dealing with and confirm it's GST-registered before you pay a deposit.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Gary — the owner
Gary is named in every substantive review, and one reviewer identifies him plainly as 'Gary the owner'. The pattern across reviews is Gary handling communication and problem-solving personally — pinpointing a stubborn garage ceiling leak, keeping customers updated on changes, and being thanked by name for advice before a new roof install. One reviewer also thanks Simone alongside Gary for 'advice and friendly service'; her role isn't stated anywhere public, so we won't guess it.
The firm's own site says the business has grown from one employee to a team of eleven, and makes a point that crews are Ezi-Flo staff rather than subcontractors — worth confirming for your specific job, since that claim is a genuine differentiator in an industry that leans hard on subbies. Reviews refer to 'the boys' and 'his roof plumbers' turning up when promised, which at least squares with a real in-house crew.
What clients say
In their own words
Gary and the team were great. Very responsive and kept me up to date with any changes. Very happy with the result. Promptly fixed some accidental damage.
Ezi-Flo just installed a new upstairs roof on my home. I couldn't recommend them highly enough. The whole process was seamless, and work carried out on schedule at a very competitive price. Special thanks to Gary and Simone for your advice and friendly service.
We are thrilled with the replacement laser light on our large pergola, the communication is great from Gary the owner, his roof plumbers turned up when they said they would and were so efficient and completed the job in such a short time. We highly recommend Ezi-Flo.
Punctual crews, competitive pricing and direct communication from Gary recur throughout; the only genuinely critical review is about availability ('too busy'), not workmanship.
Best for
- New metal and Colorbond roof installations and full replacements — the firm's stated specialty and its strongest reviews
- Roof plumbing work — guttering, downpipes, skylights and pergola roofing, backed by what reviewers describe as punctual, efficient crews
- Homeowners who value an established local operator where the owner handles communication personally
Less suited for
- Small or urgent repair jobs when they're stretched — the firm's only one-star review is literally 'To busy to help me'
- Tile roofing or restoration work — everything in their positioning and reviews is metal
- Anyone who wants a deep consumer review record before hiring — 9 Google reviews and no second platform is a thin evidence base
Before you commit
Five questions worth asking
- Which entity will my contract and invoices be with — the Pty Ltd or the trust — and is that entity GST-registered?
- Can I get the leak-free guarantee and certificate of compliance terms in writing with the quote?
- Your site says crews are employees, not subcontractors — will that be true for my job, and who will actually be on site?
- What's your realistic lead time for a job my size — and do you take on smaller repairs, or mainly full roofs and builder work?
- For a re-roof, what's included in the price — old roof disposal, sarking, gutters — and how are variations handled?
Bottom line
A genuinely long-established Geelong metal roofing operator — 19 years on the ABR and a claimed 30 in business — with an owner who fronts his own jobs. The consumer review pool is too thin to prove much either way, so lean on the paperwork: confirm the contracting entity, and get the leak-free guarantee in writing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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