Coastline Roofing Solutions
Trading name of COASTLINE ROOFING SOLUTIONS PTY LIMITED · Wollongong, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Coastline Roofing Solutions is about as solid a file as we've seen among the Wollongong roofers we've reviewed: a registered private company since June 2016 (GST from day one) whose ABR postcode sits one suburb from its Corrimal base, a 4.8 from 35 Google reviews accumulated steadily over at least four years, and an owner — Jono — who reviewers name again and again, from quoting through to handover. The work skews to the big stuff: full re-roofs, terracotta-to-Colorbond conversions, a two-storey Colorbond job, plus gutters, fascia and repairs.
The details in the reviews are the kind you can't fake easily: a customer who's used them for over five years, a job that 'started and finished exactly within the time frame given', a leak where Jono 'promised his team wouldn't leave until the leak was stopped — he met his commitment', and one reviewer who specifically noticed how safety-conscious he was with his own staff. Crew members Matt, Jye and Zac get named alongside him. The firm's own site says it's family-run and operating since 2009 — the 2009 start is their claim (the company itself dates from 2016), but the family-run, owner-led picture matches everything customers describe.
The honest blemish — and it's a useful one — is the single 1-star review in the file: a customer who requested a quote through the website, followed up three weeks later, and says the firm claimed not to have received it and 'were not interested'. Notably, it's an admin-and-responsiveness complaint, not a workmanship one, and it's the only sour note in 20 written reviews. Our read: ring Jono directly on the mobile (the website itself tells you to) rather than relying on the contact form, and you'll likely get the experience the other 34 reviewers describe.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Jono — family owner, first point of contact
Jono (spelled 'Jonno' by some reviewers) fronts Coastline Roofing Solutions — the website says 'call Jono directly' and gives his mobile, and he's named in more than half of the 20 most recent Google reviews: quoting on time, explaining what the job needs, and following through on commitments like not leaving until a leak was fixed. The firm describes itself as family-run since 2009; we couldn't find Jono's surname published anywhere, which is our one small gripe with an otherwise transparent operation.
He runs a real crew rather than working solo — reviewers name Matt, Jye and Zac ('Zac and his crew' handled one leak job), and several comment on how organised, tidy and safety-conscious the team is. Each crew name appears only once or twice, so treat those as the team around Jono rather than verified staff roles.
What clients say
In their own words
I have been using Coastline Roofing for over 5 years and they have been great to work with. Work is always completed promptly and of great quality. Highly recommend you use Coastline Roofing for all your roofing needs!
Fantastic job from the whole team at Coastline Roofing. We had an old terracotta tile roof replaced with Colourbond and are very happy with the result.
I highly recommend Jono and his team. They’re friendly, well organised and can be counted on to get the job done right, on time and at a good price. I’m absolutely satisfied with their metal roof repair work at my house.
Recurring themes are Jono's reliable communication, jobs finishing on time and on budget, quality tile-to-Colorbond conversions, and tidy, safety-conscious crews.
Best for
- Full re-roofs and terracotta-or-tile-to-Colorbond conversions — the most-reviewed and most-praised jobs in their file
- Homeowners who want a long-established, properly registered local company — ten years as a Pty Ltd with GST from day one
- Anyone who values schedule certainty — multiple reviewers highlight jobs starting and finishing exactly when quoted
Less suited for
- Anyone who prefers doing everything by web form — the one bad review in the file is precisely about a contact-form quote request that went unanswered; phone Jono instead
- People who need a second independent review platform to cross-check — there's no ProductReview listing
- Very small odd jobs may not be their sweet spot — the review evidence clusters around replacements and substantial repairs
Before you commit
Five questions worth asking
- What's the best way to lock in my quote and start date — and can I have the timeframe in writing, since your reviews say you hit them?
- What licence covers the work, and is it held by you, Jono, or the company?
- For a tile-to-Colorbond conversion, what's included — disposal of the old tiles, new battens, insulation, gutters — and what's extra?
- What written warranty do you provide on workmanship, separate from the Colorbond material warranty?
- Who will run my job day to day — you or one of the crew leads (reviewers mention Matt, Jye and Zac)?
Bottom line
A properly registered, decade-old family company with an owner customers know by name and a review file full of on-time, on-budget re-roofs — the single complaint in four years is about an unanswered web form, not the work. Ring Jono directly rather than using the contact form, and this is one of the safer picks among the Wollongong roofers we've reviewed.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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