South Coast Roof Restoration
Wollongong, NSW
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The verification story here is about as good as it gets for a small roofer. Their website openly publishes an ABN and a NSW contractor licence number (75300C — their claim, listed on their own site), and the ABN checks out: held by Douglas Gervaise since November 1999, which is as far back as the ABN system goes. Their site says they've been restoring Illawarra roofs since 1983, and while we can't verify anything pre-1999 through the ABR, an ABN registered on day one of the system — plus a Localsearch profile showing 'Trading for 43 years' — is entirely consistent with that claim.
The reviews are a perfect 5.0 from 17 on Google, and they span a full decade — this isn't a burst of recent five-stars, it's the same story told slowly since 2016: Scott and Douglas turn up when they say they will, explain the work in advance, don't cut corners, and regularly throw in small extras at no charge. Several reviewers describe them caring for the property 'as if it were their own'. When praise is this consistent across ten years, it stops being marketing and starts being a pattern.
The honest caveats are about scale, not quality. Seventeen Google reviews in a decade is a small sample for a firm this old — plenty of their work clearly never makes it online — and there's no ProductReview listing to cross-check (Localsearch's 4.5 from 14 is the only second source, slightly below the Google figure). And this is a genuinely small operation: two blokes and occasionally a crew. Terrific for care and accountability; less ideal if you need a big team on short notice.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Scott and Douglas — the two-man team
The ABN is held by Douglas Gervaise, a sole trader who's had it since 1999 and previously traded as Colortech Roof Restorations. In the reviews, though, it's always a duo: 'Scott and Douglas' are named together in review after review — Scott 14 times, Douglas 10 — with one customer mentioning 'Scott and his crew' on a bigger metal-roof job. Their site describes the business as locally owned and operated in the Illawarra since 1983.
What reviewers say about the pair is remarkably uniform: nice people, no rushing, everything explained before it's done, and a habit of doing small jobs beyond the agreed scope without charging — one customer had a skylight removed and the roof tiled over at no extra cost. That's the texture of an owner-run outfit where reputation is the whole business plan.
What clients say
In their own words
I highly recommend South Coast Roof Restorations. Scott and Douglas did a fantastic job in restoring my roof. Nothing was too much trouble and I'm very happy with the finished product. They also did a couple of jobs that was above and beyond our agreement. Thanks guys.
Scott and Douglas did an excellent job of repair work to our problem roof. They went above and beyond, nothing was a trouble. Everything was well explained in advance. The work was completed promptly and expertly. We would highly recommend them to anybody with roof problems!
Scott & Douglas did a great job restoring our old tile roof to match the new extension. Great attention to detail, nothing was rushed, explained everything as they went leading to a great end result. Lots of comments from neighbours on how good it looks. Thanks..!!
Ten years of reviews tell one consistent story: Scott and Douglas explain the job upfront, work to a high standard without rushing, and routinely go beyond the agreed scope — with tile restorations that neighbours comment on.
Best for
- Tile roof restorations and repaints where attention to detail matters — including matching older roofs to new extensions
- Ridge capping, pointing, valley and leak repairs on established Illawarra homes
- Homeowners who want a long-established local pair doing the work themselves, not a rotating crew
Less suited for
- Large or urgent jobs needing a big team mobilised quickly — this is fundamentally a two-man operation
- Full re-roofs or new metal roof installations at scale — their record is restoration and repair
- Anyone who wants deep, recent review volume across multiple platforms — 17 Google reviews over a decade is a thin (if flawless) sample
Before you commit
Five questions worth asking
- Will Scott and Douglas be doing the work personally, or does part of it go to a crew?
- Your site notes '*Conditions Apply' for terracotta tile restoration — what are those conditions, and do they affect my roof?
- You use Dulux Acratex membrane — what warranty applies to the coating, and is it manufacturer-backed in writing?
- Your site lists contractor licence 75300C — can you confirm it's current and covers the exact work you're quoting?
- What's your realistic lead time right now, given the size of the team?
Bottom line
A verified, decades-old two-man restoration outfit with a flawless (if small) review record and a paper trail that actually supports the 'since 1983' story. If you can work with their scale and lead times, this is exactly the kind of roofer the Illawarra's word-of-mouth economy was built on.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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