Captain Roof Repair
Melbourne, VIC
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
This is Jim's business in every sense, and that's the most useful thing we can tell you about it. 'Jim' is named in 17 of the 20 most recent Google reviews — an extraordinary hit rate — and when we checked the ABR, the Captain Roof Repair business name sits on the personal ABN of sole trader Jimmy Georgopoulos, registered in Bulleen's exact postcode. When you call the number, you're calling the man who'll be on your roof, and 344 reviews at 4.8 say he's good at it.
The paper record is reassuringly deep: the ABN has been active since April 2000 — 26 years — and before the Captain Roof Repair name was registered in 2011, Jim traded as Blue Star Plumbing, which fits the roof-plumbing skillset reviewers describe. The website's 'in operation for over 40 years' line is the firm's own claim and likely counts Jim's total time in the trade; the public record backs 26 years of business and 15 under this brand. Two self-claims worth verifying in person: the site says the team is fully licensed and fully insured, and that they're preferred providers for most insurance companies — ask to see the certificates.
Our honest caveats: the review taxonomy is heavily weighted to leak repairs and small-to-mid repair jobs — re-roofing appears exactly once — so treat this as a repairs specialist rather than a replacement contractor. There's no ProductReview listing to cross-check Google against. And the ABR shows the ABN isn't currently registered for GST, which is worth a straight question about invoicing before work starts — especially for insurance jobs.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Jim Georgopoulos — owner-operator
Jim is the business. He's named in 17 of the 20 most recent Google reviews, and the ABR confirms the Captain Roof Repair business name belongs to sole trader Jimmy Georgopoulos, ABN active since April 2000. Reviewers describe him as knowledgeable and experienced, quick to find the cause of a leak, and — a theme that comes up more than once — honest about what you actually need, with no upselling.
The ABN's earlier trading name, Blue Star Plumbing, points to roof-plumbing roots that square with the flashing, valley and pipe-sealing work reviewers mention. The website describes a family-run operation with a team of licensed roof plumbers — that's their claim; what the reviews show is essentially Jim, personally, on job after job. The practical upside is you deal directly with the tradesman doing the work; the flipside is sole-trader capacity, so expect to book rather than demand same-day service.
What clients say
In their own words
Excellent, professional and efficient service. Sealed around six pipes that were leaking due to rust for a very reasonable price.
Prompt and professional. Friendly with clear explanation of roof leak issues without upselling. Reasonable charges too. I know who to go to for roof issues next time.
Very helpful and great communication! Several issues were identified with our roof and Jim was able to talk me through the all the options, costs and likely timeline in a prompt and professional manner
Reviewers consistently describe prompt visits, accurate leak diagnosis and fair prices, with Jim personally praised for explaining the options clearly and never upselling.
Best for
- Roof leaks that need someone experienced to actually find the cause — diagnosis is the most-praised skill in the reviews
- Small-to-mid repairs: slipped tiles, defective flashings, valley work, sealing rusted pipes and penetrations
- Anyone who wants to deal directly with the owner-operator doing the work, not a salesman followed by a subcontract crew
Less suited for
- Full re-roofs and replacements — the site offers them, but re-roofing appears only once in recent reviews and a sole trader's capacity is naturally limited
- Commercial or industrial projects — the firm says it has that experience, but every recent review we read is a domestic repair
- Anyone who needs GST tax invoices — the ABR shows the ABN isn't currently registered for GST, so confirm invoicing arrangements up front
Before you commit
Five questions worth asking
- The ABR shows the ABN behind Captain Roof Repair isn't currently registered for GST — how will you invoice this job, and in whose name?
- Your site says 'in operation for over 40 years' — is that your personal time in the trade? The Captain Roof Repair name dates to 2011 on the ABR.
- Will you be doing the work yourself, or will someone else be on the roof — and if so, who?
- Your site says fully licensed and fully insured — can I see your plumbing registration and current public liability certificate?
- What warranty do you put on a leak repair, and what happens if it leaks again at the next big rain?
Bottom line
If you've got a leak or a repair job, Jim is exactly the kind of experienced owner-operator you hope to find — a 26-year ABN, 344 Google reviews at 4.8, and a consistent reputation for straight answers without upselling. For a full re-roof, or if formal GST invoicing matters to you, ask the hard questions before committing.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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