AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Mr Roofing and Skylights is one of the easier firms we've researched to get a read on: a private company registered and GST-registered since July 2014, a real shopfront on Centre Road in Bentleigh, and 155 Google reviews averaging 4.9 that tell a remarkably consistent story. Google's own review analysis counts 50 separate mentions of quick response and 13 of honest advice — and the reviews back it up, with two names, Russell and Luke, doing most of the work and most of the earning of praise.
The thing we genuinely like here is the repair-first instinct. One reviewer describes Russell fixing a leaking gutter and roof 'where others wanted to do a full rebuild and replace the gutters, cladding and flashing' — that's the opposite of the upsell culture that gives roof plumbing a bad name, and it matches the 'honest' theme that recurs across the review base. The site's promise is blunt: 'Leaks found and stopped guaranteed!' They say their roof plumbers are fully licensed and insured; that's their claim, and it's an easy one to verify when you call.
For balance: this is a repairs, leaks and skylights outfit, not a re-roofing company — full replacements barely register in the reviews, so we'd look elsewhere for a whole new roof. And while Birdeye's 4.8 from 156 corroborates the Google picture almost exactly, there are a couple of critical reviews on Word of Mouth alleging call-outs that were paid for but didn't fix the leak. A handful of gripes against 150-plus positives is a good ratio in this trade, but it's a reminder to pin down what happens if the leak comes back.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Russell and Luke — the two names on nearly every job
The company's own website doesn't introduce its people, but the reviews leave little doubt about who you'll meet: Russell is named 13 times and Luke 10 times across recent Google reviews — turning up on time, explaining the options, and leaving sites tidy. When two names account for that much of the feedback, you're dealing with a small, hands-on crew rather than a dispatch operation.
We couldn't confirm formal titles or who owns the company from public sources, so we'll say it straight: the paperwork says Mr Roofing and Skylights Pty Ltd, registered since 2014, and the reviews say Russell and Luke do the work. Ask who'll be attending your job and who holds the roof plumbing licence when you book.
What clients say
In their own words
Russell was great to work with, prompt communication and arriving on time. He repaired my leaking gutter and roof where others wanted to do a full rebuild and replace the gutters, cladding and flashing etc.
I'm very pleased with the new shed roof. Russell came on time and communicated very well about progress and options, and he kept it neat and tidy and removed rubbish. Thank you.
Mr. Roofing was prompt with the quote and really timely with the work. Excellent attention to detail and great workmanship. Very happy with the result.
Reviewers consistently describe fast responses, honest repair-first advice, punctual arrivals, tidy work, and leaks actually stopped — often by name, thanking Russell or Luke.
Best for
- Roof leaks that need fast, honest diagnosis — quick response is their single most-praised trait
- Skylight repairs and replacements — it's in the name, and 14 review mentions back it up
- Homeowners who want a repair quoted before anyone suggests a rebuild — reviewers specifically praise them for fixing what others wanted to replace
Less suited for
- Full re-roofs or complete replacements — only one review mention; that's not their proven lane
- Roof restorations and cosmetic resprays — advertised on the site, but the review evidence is all repairs and leaks
- Anyone far from Melbourne's bayside and south-east — the Bentleigh base and review footprint sit firmly in that pocket
Before you commit
Five questions worth asking
- Your site says 'leaks found and stopped guaranteed' — what does that guarantee look like in writing, and what happens if the leak returns after you've been paid?
- How do you charge for leak diagnosis — a fixed call-out fee, hourly, or a written quote before any work starts?
- Can you give me your roof plumbing licence number and a certificate of currency for your insurance?
- Will Russell or Luke be doing my job themselves, or does anyone else attend?
- For a skylight replacement, which brands do you install and what warranty applies to the unit versus the installation?
Bottom line
A 12-year-registered, GST-registered small company with a near-flawless 155-review record, corroborated on a second platform, and a repair-first ethic reviewers rave about. For leaks and skylights in Melbourne's south-east they're an easy shortlist pick — just get the leak guarantee and diagnosis pricing in writing, since the few complaints we found were about exactly that.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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Contact Mr Roofing and Skylights
This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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