AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
First Class Roofing is one of the better-documented Melbourne roofers we've reviewed. The company behind it, Michael Lanyon Pty Ltd, has held an active ABN since September 2010 and registered the First Class Roofing business name in 2011 — about 15 years of trading history. That matters because the firm's own site names Michael Lanyon as founder, so the brand, the entity and the person all line up, which is exactly the kind of consistency we look for and often don't find.
The reviews tell a coherent story too. Of their 4.8-star Google rating from 78 reviews, the 20 most recent are all five stars, and they read like a firm that specialises in full roof replacements — particularly old tile-to-Colorbond conversions and asbestos roof removals. Two names come up constantly: Jarrod on the job and Lisa in the office. Reviewers specifically praise Lisa for handling permits and paperwork, which is worth noting because a re-roof in Melbourne's inner suburbs often involves exactly that kind of admin.
Our honest caveats: Google is the only review source we could verify — there's no ProductReview listing to cross-check against — and the firm's website doesn't publish its ABN or any written warranty terms, so you'll want those confirmed in your quote. The site's claims of 25+ years of Michael Lanyon's personal experience, 6,000+ completed jobs, HIA membership and Registered Building Practitioner status are the firm's own statements; we verified the company registration, not those claims. None of that dents the picture much — but ask.
Reputation across the web New
The same firm, checked across platforms
⚑ Several reviews name 'The Roof Specialists' — same company
A handful of Google reviews thank 'the Roof Specialists' rather than First Class Roofing. We checked, and it's not a mix-up: Michael Lanyon Pty Ltd holds both business names (ML-THE ROOF SPECIALIST and ML- FIRST CLASS ROOFING, among others) on the Australian Business Register, so the reviews belong to the same outfit trading under a second name. It's a common SEO practice among trades, but worth knowing so the paperwork on your contract doesn't surprise you.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Michael Lanyon's company — Jarrod and Lisa run your job
The company is founded and owned by Michael Lanyon — his name is literally on the ABN entity (Michael Lanyon Pty Ltd), and the firm's site says he brings over 25 years in roofing. Day to day, though, the two names reviewers mention over and over are Jarrod, who leads the crews on site (eight mentions across recent reviews), and Lisa, who runs the office (six mentions).
What stood out to us is how specific the praise for Lisa is: one reviewer described her handling 'all the admin, including permits' as a dedicated single point of contact, and another said they 'pretty much knew all the time what was going on... not only with the roof itself but also with the permits and the paperwork'. For a full re-roof — where council permits, asbestos disposal and scaffolding all need coordinating — having a named person in the office is a genuine advantage over a one-man band.
What clients say
In their own words
Highly recommend the team at First Class Roofing who did a great job replacing our roof and were amazing from start to finish. Communication, professionalism, works and pricing were all great
Excellent, would not hesitate in recommending First Class Roofing. Kept me informed through every step of the process, could not be happier with my new roof and the care taken, the site was kept spotless. Amazing people thank you so much-no more leaks !!
Thanks to the team at First Class Roofing. Needed a full roof restoration done in a hurry. Great quote, quality work and friendly team. Could not recommend them enough.
Recurring themes across recent reviews: seamless tile-to-Colorbond replacements, constant communication from Lisa and Jarrod, tidy sites left spotless, and pricing reviewers describe as reasonable for the scale of work.
Best for
- Full roof replacements, especially old tile or cement-tile to Colorbond conversions
- Asbestos roof removal and replacement — multiple reviewers describe exactly this job going smoothly
- Homeowners who want the permits, paperwork and scheduling managed for them with a dedicated office contact
Less suited for
- Small one-off leak repairs — their review profile skews heavily to full replacements, with leak repair mentioned just once
- Anyone wanting a quick online estimate — their Google profile says online estimates aren't offered, so expect a site visit first
- Urgent same-day emergency callouts — nothing in their reviews or website suggests a 24/7 emergency service
Before you commit
Five questions worth asking
- Will the contract be under First Class Roofing or one of your other trading names, and can you confirm the ABN (41 146 021 436) and insurance certificate on the paperwork?
- What exactly does the quote include — council permits, asbestos testing and disposal, scaffolding, and site clean-up?
- What written warranty do you provide on workmanship, separate from the Colorbond/BlueScope material warranty?
- Who will be my day-to-day contact — will Lisa coordinate the admin and will Jarrod's crew be on site, as your reviews describe?
- What's the realistic timeline for my roof, and how do you handle weatherproofing if rain hits mid-job?
Bottom line
A 15-year-old, verifiable Melbourne company with an unusually consistent review record for full re-roofs and asbestos replacements — one of the safer picks we've reviewed for a tile-to-Colorbond job. Just get the warranty terms and the contracting entity confirmed in writing, since neither is published on their site.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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