Harley & Sons Roofing
Trading name of HARLEY AND SONS PTY LTD · Melbourne, VIC
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Harley & Sons has one of the biggest review bases of the Melbourne roofers we've reviewed — 4.8 from 617 Google reviews — and the pattern within it is unusually telling. The single most repeated word of praise isn't 'cheap' or even 'quality': it's 'clean', mentioned more often than anything else, followed by 'professional' and 'efficient'. When tidiness of the work site is the thing hundreds of customers keep bringing up unprompted, that usually reflects how the crews actually operate day to day.
It's not a one-source story either. ProductReview.com.au shows 4.6 from 68 reviews — within a couple of tenths of the Google score — and the company checks out on the ABR as HARLEY AND SONS PTY LTD, GST-registered since 2017. One thing worth knowing from their own website: they previously traded as Aussie Plumbing & Gutters and rebranded to Harley & Sons, which they disclose openly. If you're researching their history, search both names. The firm also claims a 6-year workmanship guarantee — a self-claim from their site, so get the exact terms in writing.
The family story is central to the pitch: on their own site, founder Bruce Harley started roofing over 40 years ago, worked commercial projects they say included Tullamarine Airport, then scaled back to domestic work and trained his four sons through their roof plumbing certificates. The reviews back the family feel — the same first names (Lachie, Jamie, Andy) recur across recent reviews, and one customer specifically valued that the same team members turn up every time. Our honest caveat: ProductReview's negative share shows occasional misses, and most of the recent reviews we mined are gutter and maintenance jobs rather than full re-roofs, so probe their re-roofing references if that's your project.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Bruce Harley and his four sons
This is a second-generation family business built around founder Bruce Harley. On their own site, Bruce started as a Melbourne roofer more than 40 years ago, spent years in commercial roofing on projects they say included Tullamarine Airport and Box Hill Central, then scaled back to domestic work about two decades ago and trained his four sons — all of whom, the firm says, completed their Roof Plumbing Trade Certificates. The family claims 75+ collective years across Colorbond, tile, guttering and fascia work. Those are their numbers, not ours, but the shape of the story is consistent everywhere we looked.
The reviews put faces on it: Lachie and Jamie are each named in 3 of the 20 most recent Google reviews, with Andy mentioned too, and one customer wrote that what she really liked is 'they have the same team member at all the time'. Crew continuity like that is a genuine advantage in a trade full of rotating subcontractors. One practical note: the firm previously traded as Aussie Plumbing & Gutters, and their site invites customers with jobs under that name to get in touch — so warranty continuity across the rebrand appears intact, but confirm it for older work.
What clients say
In their own words
Great team to deal with. Complete rebel, point, clean and paint. Roof looks fantastic.
A really good experience and I’d definitely use Harley & Sons again. Personable team, communicative and easy to arrange. Photos to show that the gutters were in good shape and they even replaced a tile for me. 10 put 10. Thanks guys!
Andy and Jamie are nice guys, easy to talk to, efficient and efficient, get the job done. The thing I really like them is they are family business, so they have the same team member at all the time. They care
The recurring themes are cleanliness, professionalism and efficient, well-communicated jobs — with several reviewers noting the same familiar crew members turning up each time.
Best for
- Gutter and downpipe replacement, cleaning and maintenance — far and away the dominant theme in recent reviews
- Tile and terracotta roof restorations (re-bed, re-point, clean and paint) — multiple detailed five-star accounts
- Anyone who values a tidy site and a consistent, family-run crew over the cheapest possible quote
Less suited for
- Bargain-hunters — 'price' barely features in the praise; reviewers pay for service and cleanliness, not rock-bottom quotes
- Metal and Colorbond re-roof projects where you want a proven specialist — Colorbond appeared only once in recent review mentions, so ask for specific references
- Anyone expecting perfection every time — ProductReview's roughly 14% negative share shows the occasional service miss, so agree scope and timing in writing
Before you commit
Five questions worth asking
- Your site advertises a 6-year workmanship guarantee — can I have the exact terms in writing, and what does it exclude?
- Which crew would handle my job, and will the same team stay on it from start to finish?
- You previously traded as Aussie Plumbing & Gutters — is my warranty with HARLEY AND SONS PTY LTD, and does it cover work done under the old name?
- Will you photograph the roof and gutters before and after the job, as several of your reviewers mention?
- For a restoration, exactly what prep is included — re-bedding, re-pointing, pressure cleaning — and which coating brands do you use?
Bottom line
With 600-plus Google reviews and a matching ProductReview score, Harley & Sons has one of the most convincing track records of the Melbourne roofers we've reviewed — especially for gutters, maintenance and restorations. They're not immune to the odd miss, so get the guarantee and scope in writing, but this is about as low-risk as roofing picks get.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, ProductReview.com.au, the firm's own website, and the ABN register. Not a paid placement.
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