AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
On customer evidence alone, Ace Roofing Service is one of the best-reviewed small crews among the Brisbane roofers we've reviewed: 36 Google reviews, every single one five-star, and most of them detailed and specific. Noel — the bloke who runs it — gets named in about half of them. The recurring story is speed: reviewers describe him quoting quickly (one got a detailed quote with photos of the damage), starting almost immediately, and turning up during peak storm season when 'every roofer seems to be booked out for weeks'. The work spans a full roof-and-gutter replacement praised for attention to detail, hail-damage repairs covering roof, gutters and skylight, and plenty of gutter replacements — their bread and butter.
Now the other side of the ledger: we couldn't verify a single credential. The website publishes no ABN, no QBCC licence number, no owner surname — it even masks its own phone number — and our Australian Business Register searches found no Queensland registration under any variant of the name (the identical 'Ace Roofing Services' business name on the register belongs to an Adelaide entity). The site's claims — 'fully licensed & insured', 'family-owned and operated since 2004', '10 years of worry-free protection' — may all be true, but every one of them currently rests on the firm's say-so. The Queen Street CBD address on the Google listing reads like a serviced-office address rather than a depot, too.
None of that means anything is wrong — plenty of good small tradie outfits are casual about their web presence — but in Queensland, roofing work above a modest value requires a QBCC licence, and a legitimate operator can hand over their licence number, ABN and insurance certificate in seconds. Ask for all three before work starts. If they check out, the customer evidence says you're likely in very good hands.
Reputation across the web New
The same firm, checked across platforms
⚑ No registration we could find
The website publishes no ABN, QBCC licence number or owner surname, and the Australian Business Register shows no Queensland registration for 'Ace Roofing Service' under any variant we tried — the identical business name on the register belongs to an Adelaide firm. The listing's 72 Queen St CBD address also looks like a serviced-office address rather than a workshop. This doesn't prove anything is amiss, but it means the 'fully licensed & insured' and 'since 2004' claims are unverifiable until you ask for the paperwork — so ask.
Business registration
No verified ABN on file
We couldn't match Ace Roofing Service to a single ABN on the public register with confidence. Rather than show a number we're unsure of, we've left it blank — and the identity check scores 0 out of 25 in their Trust Score, which is why it sits below firms we could verify. We searched the Australian Business Register under 'Ace Roofing Service', 'Ace Roofing Services' and 'Ace Roofing' and found no Queensland registration for this firm. The one identical business name that does exist ('Ace Roofing Services', ABN 68 108 604 860) is registered in Adelaide, SA — not this Brisbane operation. The firm's own website publishes no ABN, ACN or QBCC licence number either, so there was nothing to verify against.
Checked against the official Australian Business Register (abr.business.gov.au). A business can trade legitimately without a registered business name matching its trading name, so this isn't a mark against them — but it's worth asking for their ABN before you engage. If this is your business, claim this listing to add your ABN and we'll verify it.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Noel — the name in half the reviews
Noel is unmistakably the engine of this business: he's named in around half the reviews, quotes the jobs himself (one customer received a detailed quote with photos of the roof damage), turns up fast — sometimes same-day for urgent tile and leak jobs — and works on the tools with a small crew. One review also names Gianluca as part of the team, and several mention 'Noel and his team of hard-working tradies'.
What we can't tell you is Noel's surname or what legal entity sits behind him — the website names nobody, publishes no ABN or licence number, and our register searches came up empty. The site describes a family-owned business running since 2004 with 20 years of expertise; that's the firm's own account, and we found nothing to anchor it to. It's the one real gap in an otherwise impressive picture.
What clients say
In their own words
Noel and his team replaced my roof and gutters and did an excellent job. They were professional, efficient, and paid great attention to detail. The work was completed on time, and everything looks fantastic. I highly recommend them to anyone needing roofing or gutter work.
The service supplied by Ace Roofing was quick, amazingly efficient, and professional. From quote (easily the best) through roof cleaning, complete tile repointing, and full reguttering, the process was easy. The staff were very professional and meticulously clean. Can't recommend them enough.
Perfect. Turns up, fixes problem, no fuss or drama. Didn't have to wait weeks either, which is good when there are tons of storms
Reviewers tell the same story over and over — Noel quotes fast, starts quickly even in peak storm season when other roofers are booked out for weeks, and his crew leaves the site meticulously clean — with gutter work and hail repairs the most common jobs.
Best for
- Gutter and downpipe replacement — the single most-reviewed service by a wide margin
- Storm and hail damage repairs when every other Brisbane roofer is booked out — fast starts are the recurring theme
- Small urgent jobs (broken tiles, leaks, loose louvres) where you want someone who just turns up and fixes it, no drama
Less suited for
- Anyone who needs verifiable credentials up front — no ABN, QBCC licence number or owner surname is published anywhere we could find
- Insurance claims where your insurer requires a licensed entity on the paperwork — confirm the QBCC details before lodging
- Homeowners who want an established company with a public paper trail and a second review platform to cross-check
Before you commit
Five questions worth asking
- What's your QBCC licence number, and does it cover the class of roofing work in my quote?
- What's your ABN, and what business name will appear on the invoice?
- Can you show me a current public liability insurance certificate?
- Your website mentions '10 years of worry-free protection' — what warranty applies to my specific job, in writing?
- Will Noel be doing the work himself, and who else will be on the crew?
Bottom line
The customer evidence is about as good as it gets for a small crew — 36 reviews, all five-star, full of specifics about fast starts and tidy work — but we couldn't find one verifiable registration detail behind the business. Get the QBCC number, ABN and insurance certificate before work starts; if those check out, the reviews suggest you'll be well looked after.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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Contact Ace Roofing Service
This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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