Brisbane Roofing Solutions | Roof Restoration & Repairs
Trading name of BRISBANE ROOFING SOLUTIONS - ROOF RESTORATION SPECIALISTS · Brisbane, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Brisbane Roofing Solutions is what a mature small roofing company looks like on paper and in its reviews. The Google rating is 4.8 from 118 reviews, and the distribution behind it is healthy: 108 five-star, and only a handful of gripes. The detail in the good reviews is convincing — a 35-year-old concrete tile roof fully renovated (clean, repair, flashing, repoint, paint) in three days; a terracotta restoration where the crew gave the owners daily updates and the neighbours stopped to compliment the result; a quote one customer had checked by a builder mate, who confirmed it was fair.
The paperwork is just as tidy. The firm publishes its ABN on its own website, and it matches the Australian Business Register: a private company active and GST-registered since July 2015, at the same Algester postcode as the Google listing. It also publishes a QBCC licence number (15030347) — worth a quick check on the QBCC register before you sign, as we didn't verify it ourselves. Two self-claims to keep in perspective: the site says 'over 20 years', but the company's registration dates to 2015, so the extra decade presumably refers to founder Jim Kelly's time on the tools; and the 'Top Three Best-Rated three years in a row' badge is the firm's own claim.
The honest negative is about capacity, not quality. One reviewer waited two weeks for a quote response, then — after a storm hit Brisbane — was told a roughly $15,000 job couldn't even be looked at until the following year. That's the flip side of being busy and well-reviewed: when storm season swamps south-east Queensland, their queue blows out. If your job is urgent, ask about lead times in the first phone call; one reviewer did exactly that and was offered an early slot when another job postponed.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
James 'Jim' Kelly — founder, with real office support
The website names founder James Kelly, a qualified roofer, and every owner reply on the Google reviews is signed 'Jim & the BRS Team' — so the boss is visibly present in customer communication. Reviewers repeatedly mention how much they liked 'dealing direct with those doing the work', which suggests the crews aren't hidden behind a call centre.
It's a proper small company rather than one bloke and a ute: reviews credit polite tradie crews on the roof and office staff who kept customers updated as weather shifted the schedule. The company has been registered and GST-active since July 2015. The site's 'over 20 years' claim outruns the company paperwork by about a decade — most likely it's Jim's personal trade experience, but treat it as the firm's own claim.
What clients say
In their own words
Very happy with the work done to restore our terracotta tile roof. Kept us up to date every day on what they were doing and lots of people walking past after picking up their kids from school commented on how good the roof looks and what a difference that it makes to the house.
We are very happy with the rejuvenated roof. The team were very easy to communicate with, keeping us updated as weather impacted the timing. The quote was competitive and we liked that we were dealing direct with those doing the work.
Excellent service from the first phone call requesting a quote. We mentioned we wanted the job done sooner rather than later and we were called to be offered an early slot as another job had been postponed. Friendly staff, very professional. Happy to recommend Brisbane Roofing Solutions!
The recurring themes are communication — daily updates, office follow-through, weather-delay honesty — plus tidy efficient crews and fair pricing on tile restorations, with the rare complaints all about slow quote responses when demand spikes.
Best for
- Tile roof restorations, terracotta or concrete — cleaning, repointing and painting is their registered specialty and the bulk of their reviews
- Homeowners who value being kept in the loop — daily progress updates and office follow-through come up again and again
- Anyone who wants a fully verifiable company — ABN, ACN and QBCC licence number are all published, and the ABR record matches
Less suited for
- Urgent post-storm repairs in peak season — one reviewer was deferred to the following year for a quote after a storm hit
- Anyone needing a fast quote when they're busy — response times reportedly stretched to weeks at times
- Bargain hunters — reviewers describe the pricing as 'fair' and 'competitive', not cheap
Before you commit
Five questions worth asking
- What are your current lead times for a quote and for the job itself — and how does that change if a storm hits before my booking?
- The 10-year guarantee — what exactly does it cover, workmanship or the coating system or both, and can I have it in writing?
- Can you confirm the quote will be issued by Brisbane Roofing Solutions Pty Ltd (ABN 97 160 499 767) under QBCC licence 15030347?
- Who will actually be on my roof — your own employed crew or subcontractors?
- For a restoration, what surface preparation and how many coats are included, and which coating brand do you use?
Bottom line
One of the more solidly verified Brisbane roofers we've reviewed: a decade-old registered company that publishes its ABN and QBCC licence, backed by 118 reviews praising communication and tidy tile restorations. Just don't wait until after a storm to call — their queue blows out when the weather turns.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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Contact Brisbane Roofing Solutions | Roof Restoration & Repairs
This firm hasn't published an enquiry email we can verify, so the quickest way to reach them is by phone or through their Google profile.
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