Trusted Roof Restorations
Trading name of SYMES, PATRICK JAMES · Brisbane, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Trusted Roof Restorations is, in practice, Patrick Symes — a Mount Cotton-based sole trader whose ABN we verified on the Australian Business Register, active since December 2014. He services Brisbane, the Gold Coast and the Sunshine Coast, and the business is about as personal as roofing gets: the email on the website is his initials, and of the 128 Google reviews behind that perfect 5-star rating, a remarkable number thank Pat by name.
The work itself is centred on roof restoration — high-pressure cleaning, repairs, repointing and repainting tiled and metal roofs — and that's exactly what the reviews describe: roofs 'brought back to life', paint colours matched exactly as asked, and a tradesman who explains how to maintain the roof afterwards rather than disappearing once paid. The firm says all restorations carry a 10-year workmanship guarantee; that's their claim, but it's published prominently and worth holding them to in writing.
The honest trade-offs come with the one-man-band territory. There's no second independent review platform to cross-check Google against, no QBCC licence number printed on the site (logos, yes; number, no), and the dates are slightly fuzzy — the site claims 'over 13 years' experience' and elsewhere says established 2016, while the ABN dates to late 2014. Nothing there alarms us; it reads like a tradie who's better on a roof than at bookkeeping his own marketing copy. But a solo operator also means jobs queue behind weather and his own two hands, so build slack into your timeline.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Patrick Symes — owner-operator
This one's easy: it's Pat. The ABN behind the trading name belongs to Patrick James Symes as a sole trader, the website's contact email is his initials, and 'Pat' or 'Patrick' appears 28 times across the reviews we mined — quoting, cleaning, restoring, colour-matching and following up. When the man on the ABR record is the same man on your roof, accountability is about as direct as it gets.
Reviewers describe him as easy to contact, upfront with pricing, informative about ongoing maintenance, and a genuinely hard worker — one customer noted the only delay on their job was the weather, 'but that didn't last long'. The website talks about 'our team', so he may bring in help on bigger jobs, but every name in the reviews is his.
What clients say
In their own words
Patrick has brought our roof back to life. New paint colour is exactly as we asked and looks fantastic. Cannot recommend enough.
Very happy with the roof restoration. Pat was very informative on how to maintain it for the future as well. The whole process was really easy and we’re very pleased with the end result.
Very pleased with Trusted Roof Restorations. My Roof looks fantastic. Patrick was very helpful, easy to contact and hard worker. The only hold up we had with the Roof was the weather but that didn’t last long. Excellent work, thank you Patrick.
Customers describe tired roofs transformed with exact colour matches, upfront pricing, easy communication, and a hands-on owner who explains how to maintain the result.
Best for
- Full tile-roof restorations — clean, repair, repoint and repaint — which is the core of nearly every review
- Homeowners who want to deal with the actual owner from quote to cleanup, not a rotating crew
- Roof repairs and storm damage tidy-ups where clear pricing and communication matter
Less suited for
- Large or urgent re-roofing projects — full replacements barely feature in the reviews, and a solo operator's schedule fills fast
- Anyone who wants a second independent review source — Google is effectively the whole record
- Those who need commercial-scale capacity or a big crew on site at once
Before you commit
Five questions worth asking
- Can you put the 10-year workmanship guarantee your site advertises in writing on my quote, with what it covers and excludes?
- What's your QBCC licence number? The site shows the logo but we couldn't find the number published.
- Which paint/membrane system do you use for restorations, and does its manufacturer warranty sit alongside your workmanship guarantee?
- How far out are you booked, and how do weather delays get handled mid-restoration?
- Will you do the work yourself, or bring in others — and if so, who?
Bottom line
A verified sole trader with 11 years on the ABN register and 128 straight 5-star reviews that overwhelmingly thank him by name — for a tiled-roof restoration, this is exactly the kind of accountable one-man outfit we like. Just get the advertised guarantee and licence number in writing, and don't expect big-crew speed.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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