AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Taken on their reviews alone, this outfit looks lovely to deal with. All nine Google reviews are five stars and most are specific: an urgent storm repair answered immediately with no leaks since, an ageing roof restoration one reviewer called 'jaw-dropping' right down to the spotless cleanup, and — our favourite signal — a heritage-home owner who was advised to restore rather than replace, which is the cheaper option and not what a pushy operator would recommend. One reviewer dealt with 'Matt' from quote to follow-up email and praised the communication throughout.
The work profile is repair-and-restore rather than big construction: roof restoration and painting lead the review-mined taxonomy, with leak repairs and general repairs behind, and their site adds metal roof repairs, whirlybird installation, gutter repairs and inspections across Brisbane's north and south sides. The site displays QBCC licence number 15476173 and claims over 10 years adding value to Brisbane homes — both self-published claims we couldn't independently verify, and the second one sits oddly against the registration dates below.
Here's the honest bit, and it needs a moment. The brand name 'The Brisbane Roof Repairers' was registered in September 2025 to a sole trader who isn't GST-registered and who also runs two aircon-cleaning brands — while the website says the business is 'Operated by Prostar Roofing', a company that has only existed since September 2024. One Google review even thanks 'Brisbane Roof Repairs/ProStar Roofing' in the same breath. None of this is improper — trading names and operating companies get layered like this all the time — but every registration we could find is one to five years old, the '10+ years' claim can't be anchored to any of it, and with only nine reviews the track record is thin. Ask exactly who you're contracting with before money moves.
Reputation across the web New
The same firm, checked across platforms
⚑ Two businesses behind one brand
The firm's website says it is 'Operated by Prostar Roofing', and one Google review thanks 'Brisbane Roof Repairs/ProStar Roofing'. On the ABR, the brand name 'The Brisbane Roof Repairers' is registered to sole trader Karl Sinjon Palmer (QLD 4011, not GST-registered, who also owns two aircon-cleaning business names), while Prostar Roofing Pty Ltd is a separate company registered in September 2024 (ABN 49 681 171 559, GST-active, QLD 4019). This kind of brand-plus-operator layering is legal and reasonably common, but it matters practically: ask which entity your contract, invoice, warranty and the QBCC licence (site shows 15476173 — check it on the QBCC register) actually sit with.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
The team
We can't name who runs the day-to-day with confidence. One reviewer dealt with 'Matt' from the initial quote through to a final follow-up call and email — the only staff name in any review, so we can't say what Matt's role is. On paper, the brand name belongs to sole trader Karl Sinjon Palmer, and the website credits the operation to Prostar Roofing Pty Ltd; whether either of those is the person on your roof is exactly the kind of thing to ask on the first call.
What the nine reviews consistently describe is a courteous, responsive crew: immediate response to a storm-damage call, patient explanation of options, respect for a heritage-home owner's preferences, and a site left spotless. Whoever is behind the brand, the people showing up are earning their five stars.
What clients say
In their own words
Rarely do you find tradespeople so adept and courteous. Had them restore our aging roof recently, and the transformation is jaw-dropping. The attention to the minutest crack was something else. Plus, the cleanup afterward? Spotless.
Stumbled upon this service online and what a find! Needed some urgent roof repairs after a wild storm, and they responded immediately. The team’s efficiency and quality workmanship were evident in the seamless repair. No more leaks!
Their expertise preserved our heritage home's charm, recommending restoration over replacement. His respect for our preferences was commendable. True professionalism!
Reviewers keep highlighting three things: fast response when a leak or storm makes it urgent, restoration work detailed enough to transform an ageing roof (with spotless cleanup), and advice that favours the cheaper right-sized fix over an upsell.
Best for
- Reviving a tired roof — restoration, repainting and detailed crack-chasing are their most-reviewed work
- Urgent leak and storm-damage repairs — the one storm-repair reviewer got an immediate response and a lasting fix
- Owners of older or heritage homes who want restore-versus-replace advice rather than an automatic push to re-roof
Less suited for
- Anyone who wants a single, established, easily-traceable legal entity behind the brand — there are two recent registrations layered here, and the '10+ years' claim can't be anchored to either
- Full re-roofs or new-build roofing — reviewed jobs are almost entirely repairs and restorations
- People who want a deep, multi-platform review history before hiring — nine Google reviews is the entire public track record
Before you commit
Five questions worth asking
- Who exactly am I contracting with — The Brisbane Roof Repairers (sole trader) or Prostar Roofing Pty Ltd — and which ABN will be on my quote and invoice?
- Your site shows QBCC licence 15476173 — whose licence is that, and does its class cover my job? (Check it on the QBCC licensee register.)
- Your site says 'over 10 years' in the industry, but the registrations we found date from 2020–2025 — whose experience does that refer to?
- Will the invoice include GST, and is your quoted price GST-inclusive? (The brand-name holder isn't GST-registered, so pin down which entity bills you.)
- What warranty do you offer on restoration and painting work, for how long, in writing — and which entity stands behind it if I need to claim in five years?
Bottom line
The reviewed workmanship and manner genuinely impress — responsive, tidy, and honest enough to talk a customer out of an unnecessary replacement. But with a brand registered in 2025, an operating company from 2024, no GST registration on the name-holder and only nine reviews, do the entity-and-licence homework first; if the answers come back straight, there's a promising small crew here.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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