AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
North Brisbane Metal Roofing is Kayne's business, and you feel it in every review — he's named 25 times across the firm's recent Google reviews, more than any other principal among the Brisbane roofers we've reviewed. The pattern is remarkably consistent: fast responses (one reviewer had a quote within hours of enquiring), clear explanations with photos, honest advice on alternatives, and quality metal work delivered when promised. Notably, two reviewers specifically praised him for taking on the small and awkward jobs other roofers wouldn't return calls about — and one 25-year veteran builder called the firm 'a breath of fresh air'.
The paperwork checks out too. The business name is registered on the ABR to a Queensland trading trust with an ABN active since February 2013, and on their own site they say they're QBCC licensed, fully insured, and back work with a 10-year written guarantee — self-claims we couldn't independently verify, but the kind you can ask them to evidence in one email. The work itself is all metal: Colorbond installations, leak repairs, flashing and box gutters, split between homes and a decent share of commercial jobs.
Two honest wrinkles. First, the website pitches the firm as specialising 'exclusively in new construction' for premium builders — yet the reviews are overwhelmingly about repairs, leaks and flashing, so the marketing and the reviewed reality don't quite line up (happily, the reality looks great). Second, the 4.8 average hides three one-star ratings left without a word of text — 58 of 61 reviews are five stars, and the three detractors gave nothing to learn from. And remember: they're metal-only, so tile roofs aren't their game.
Reputation across the web New
The same firm, checked across platforms
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Kayne — owner-operator
Kayne runs this business and is its public face from first call to final invoice — reviewers describe him personally quoting (often within hours), explaining problems with photos, offering alternatives at different price points, and then leading the crew that does the work. His name appears in 25 of the firm's recent reviews, which for an owner-operator is about as strong an accountability signal as reviews can give.
The reviews also sketch the team around him: 'the boys at NBMR' get credited with pride in their work, and repeat clients — including builders and commercial operators like the crew who did the Birdees nightclub job — keep coming back across multiple projects. We couldn't find any other named staff, so expect a small, tight operation with Kayne as your single point of contact.
What clients say
In their own words
"Great experience with Kayne and his team! They did a fantastic job on our project. It’s often hard to get trades to commit to smaller jobs, but Kayne was happy to help and delivered exactly what we needed."
Kayne and his team did a great job. I had been trying for months to get an awkward repair scope completed. Within hours of my enquiry I had a quote to review and a visit to measure up was quickly booked in. Great communication and great quality work. You can rely on Kayne. Highly recommended.
Kayne from North Brisbane Metal Roofing, was professional from the beginning. Throughout the quoting process Kayne provide the best alternatives for the best results. His team was proficient and dedicated on providing the best outcome. I would recommend NBMR for commercial and residential projects.
The recurring themes are Kayne's speed and communication — quotes within hours, photos and honest options — plus quality metal workmanship, and a repeated note of gratitude that he takes on the small, awkward jobs other roofers won't touch.
Best for
- Metal and Colorbond leak repairs and flashing work — especially the small or awkward jobs that other roofers keep dodging
- Commercial building owners and builders who need a reliable metal roofer — several reviewers are industry people who use the firm repeatedly
- Homeowners who want the owner personally quoting, explaining options with photos, and answering the phone throughout
Less suited for
- Tile roofs, restorations or roof painting — this firm is metal-only, and nothing in their reviews suggests otherwise
- Cheapest-quote shoppers — their own positioning is 'when quality matters more than price', and reviewers praise fair pricing rather than bargain pricing
- Anyone who wants the legal entity crystal-clear upfront — the Google name says 'Pty Ltd' but the registered structure is a trading trust, so confirm the contracting entity before you sign
Before you commit
Five questions worth asking
- Your Google listing says 'Pty Ltd' but the ABR shows the business name held by a trust — what's the exact legal entity and ABN that will appear on my contract and invoice?
- What's your QBCC licence number, so we can check it on the QBCC licensee register?
- Your site mentions a 10-year written guarantee — exactly what does it cover (workmanship vs materials), and can I see the terms before I commit?
- Your website says you specialise exclusively in new builds — where does a repair job like mine sit in your schedule, and what's a realistic start date?
- Will Kayne be on-site for my job or quoting only, and who leads the crew day-to-day?
Bottom line
One of the most convincingly-reviewed metal roofers in north Brisbane: an owner who answers fast, explains honestly and shows up for the jobs others won't, backed by a verifiable ABN and 13 years of registration history. Just confirm the contracting entity and QBCC licence in writing, and don't call them for a tile roof.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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