Gutter and Roof Repairs
Trading name of GUTTER AND ROOF REPAIRS PTY LTD · Brisbane, QLD
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Gutter and Roof Repairs checks out as a real, established business: an active Pty Ltd on the Australian Business Register since November 2014, GST-registered, operating from Morningside on Brisbane's inner east. Their site describes the firm as family-owned, fully licensed and insured, and Master Builders accredited — all self-claims we'd ask to sight, but the right boxes to be claiming. One thing we noticed: the homepage banner says '30+ Years Experience' while the about-copy says 'more than 20 years' — we read both as the team's combined industry experience rather than company age, because the company itself is eleven years old.
The review record is the strongest part of the story. A pool of 150 Google reviews at 4.6 is genuinely large for a repair-scale outfit, and the pattern is telling: gutter replacement and repair dominate, communication and fair pricing come up again and again, and — the bit we weight most — there are repeat customers in there, including a property manager who uses them 'on numerous jobs across the rent roll we manage'. Tradies don't keep rent-roll work for years unless they're reliable and sensibly priced.
The honest caveats: 4.6 across 150 reviews means a handful of people walked away unhappy. The most pointed recent one is a 1-star calling a quote an 'absolute rip off', claiming they had the work done elsewhere for 30% of the quoted cost — a quoting complaint rather than a workmanship one, but a good reminder to get comparison quotes on bigger jobs. Their site also advertises a 6-year workmanship guarantee, which is shorter than the 10-year warranties some Brisbane replacement specialists offer — fine for repair and gutter work, worth weighing if you're re-roofing the whole house.
Reputation across the web New
The same firm, checked across platforms
⚑ A 2-star ProductReview listing that isn't them
If you google this firm you may find a ProductReview.com.au listing called 'Gutter and Roof Repairs' with a 2.0-star average. We read every review on it: one is explicitly about Roof Repairs Sydney Pty Ltd (Vaucluse, NSW) and another names Murray Plunkett Services — different businesses that happen to share a very generic name. Nothing on that listing ties it to the Morningside company, so don't hold it against them; judge them on their own 150 Google reviews.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
The team
We couldn't identify a named owner from public sources, so we'll keep this at team level. The reviews sketch a small, organised crew with a real office function behind it: one reviewer credits 'Michelle and her team' with being accommodating on scheduling, and testimonials on the firm's own site mention Jason and Dave by name — though those are self-published, so we hold them a little more loosely. What's consistent across the independent Google reviews is fast communication, jobs finished on or ahead of schedule, and sites left clean.
On their own site the firm describes itself as family-owned with fully qualified roofers, Master Builders accreditation and authorised Colorbond installer status — self-claims, but consistent with the organised, repeat-business character the reviews show. They service Brisbane, Ipswich, Redlands, Logan and Caboolture.
What clients say
In their own words
Did a high quality professional gutter replacement for a reasonable price. I was concerned about access but they managed to replace no issue without damaging our gardens and fish pond. Highly recommend.
Fantastic company to work with. Always honoured their promised delivery and installation. Highly recommend this company to all who hope and expect professionalism in their business dealings
Highly recommend Gutter and Roof Repairs. We have used them on numerous jobs across the rent roll we manage. They are efficient and well priced.
Reviewers repeatedly praise well-priced, professionally managed gutter and roof work with strong communication — and a notable number are repeat customers, including a property manager using them across an entire rent roll.
Best for
- Gutter replacement and repair, including awkward-access jobs — the single most-reviewed thing they do, with care taken around gardens and landscaping
- Landlords and property managers who want a reliable, well-priced maintenance contractor they can use again and again
- Smaller repair, leak and whirlybird jobs that big replacement-only firms often won't come out for
Less suited for
- Anyone hunting the absolute cheapest quote — at least one reviewer claimed a much lower price elsewhere, so always get comparisons on larger jobs
- Full roof replacements where a longer workmanship warranty matters — their advertised guarantee is 6 years, versus 10 from some Brisbane replacement specialists
- Properties outside their SEQ footprint of Brisbane, Ipswich, Redlands, Logan and Caboolture
Before you commit
Five questions worth asking
- Can you give me an itemised quote so I can see exactly what materials and labour I'm paying for?
- Can you show me your QBCC licence and your Master Builders accreditation before we sign anything?
- Your site mentions a 6-year workmanship guarantee — can I see the written terms, and does it cover this specific job or only full replacements?
- Will the work be done by your own crew or subcontractors, and who's my day-to-day contact?
- If you find asbestos or hidden damage once you're on the roof, how do variations get priced and approved?
Bottom line
An eleven-year-old Morningside company with a big, largely happy review base and rare repeat-customer loyalty — a sensible first call for gutter and repair-scale work in Brisbane's east and south. Get a comparison quote on bigger jobs, and ignore the 2-star ProductReview page: those reviews belong to other companies.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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