AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
Vantage Point Roofing is one of the bigger, more established metal roofing outfits of the Brisbane roofers we've reviewed: a company registered since 2010, a real office in Wilston with extended hours, and a self-stated 5,000+ completed roofs. The happy reviews — and at 4.6 from 138 there are plenty — describe exactly what you'd hope from an operator this size: large duplex and Queenslander re-roofs run to schedule, constant communication, competitive pricing, and one customer whose pre-sale re-roof came in ahead of time and under budget.
There are also flashes of genuine care in the reviews that you can't fake — like Luke calling a customer ahead of Cyclone Alfred and coming out that afternoon to fit cyclone bolts, refusing payment. The firm describes itself as family-owned with a 'no excuses' approach and exclusive use of Bluescope steel, and says senior tradesmen personally sign off on workmanship — their claims, but consistent with the better reviews.
Here's the honest bit: five of the twenty most recent Google reviews are detailed one-star accounts, and they rhyme. A unit block that paid $17,000 and later discovered quoted rust treatment hadn't been applied — acknowledged by the firm's own employee, then not completed. A broken solar panel the firm allegedly refused to repair. An industrial job left unfinished with calls unreturned. A three-year-old roof now rusting. Most firms this size collect some complaints, but the common thread — things going quiet once a problem surfaces after handover — is exactly the part of the 'no excuses' pitch you should test before signing.
Reputation across the web New
The same firm, checked across platforms
⚑ A recurring theme in the negative reviews
Among 138 mostly positive reviews sit several recent, detailed one-star accounts that share a pattern: problems discovered after completion — quoted work not done, a damaged solar panel, unfinished items, early rust — followed by slow or absent follow-up from the firm. One reviewer says a Vantage employee acknowledged quoted rust treatment was never applied, yet the job wasn't completed. We can't verify the claims, but their consistency is why we'd get warranty and defect-resolution terms in writing before paying.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
A family-owned company with a large crew
The firm describes itself as family-owned, but no owner is named on their site, and at this scale you're dealing with a team rather than one principal. The names customers mention are Jack — repeatedly praised for helpful, knowledgeable quoting — and Luke, who features in the review about free cyclone-proofing. Jen, Corey, Adam and Shane also collect thank-yous in reviews, though we couldn't confirm anyone's formal role.
Worth knowing: one reviewer notes the new roof was installed by 'reliable trade contractors' the firm engaged, so at least some installation work is subcontracted. That's normal for an operator of this size, but it makes the question of who supervises and signs off on your particular job worth asking directly.
What clients say
In their own words
Vantage did a terrific job on our large duplex roof. From initial contact through to final clean up, nothing was too much trouble and everything was done to a very high professional standard. Thanks Jack, Jen, Corey, Adam and the team.
We had a great experience with Vantage Point Roofing. They did a very professional job and kept in constant communication throughout the works. They also had a very competitive price. Our new roof looks great thanks again guys!
Did my old leaking roof before selling our property. Shane, Luke and the whole production team got it done ahead of time and under budget. Managed to get overs on our sale and the roof was a big talking point, thanks team
Happy customers consistently describe well-communicated, competitively-priced metal re-roofs on large homes, while the unhappy minority describe post-completion defects and a firm that's hard to reach once problems appear.
Best for
- Full metal and Colorbond re-roofs, especially larger or more complex homes — duplexes and old Queenslanders feature in their best reviews
- Homeowners who want an established company with an office, extended hours and structured communication
- Storm and insurance re-roofing work, which appears repeatedly in their review taxonomy
Less suited for
- Anyone for whom responsive aftercare is the top priority — the recurring one-star theme is silence after handover when defects appear
- Tile roof restoration or repainting — they're a metal-only specialist
- People who want the owner personally on the tools — this is a larger operation and some installation is done by engaged trade contractors
Before you commit
Five questions worth asking
- What's your QBCC licence number, so we can verify it on the QBCC register?
- Exactly what does your written workmanship guarantee cover, for how long, and what's the process and timeframe when a defect is reported after completion?
- Will my roof be installed by your own employees or subcontractors, and who personally signs off on the finished job?
- If solar panels need removing and reinstalling, who carries liability for damage — and can I have that in writing?
- Can the quote itemise every included treatment (rust converter, membranes, flashings), so completion can be checked line by line?
Bottom line
A 16-year-registered metal re-roofing specialist with genuinely strong reviews at scale — most customers get a well-run job at a fair price. But the cluster of credible complaints about post-completion follow-through means you should nail down warranty and defect-resolution terms in writing before handing over a deposit.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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