AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
A flat 5.0 from 124 Google reviews is about as good as a rating gets, and the texture behind Astar's number holds up: reviewers describe specific jobs in specific western suburbs — a restoration in Hoppers Crossing, repointing in Truganina, a pre-Christmas squeeze-in — and nearly all of them thank Gary personally. Two stories stood out to us: a customer whose after-hours call had someone on the roof within 25 minutes, and another whose roof Gary revisited weeks after the job, unprompted and unpaid, to check the tiles after a solar install. That's the behaviour of someone building a reputation, not milking one.
The paperwork tells a younger story than the polish suggests. The ABR confirms a sole-trader ABN at Truganina held by Gurminder Singh — plausibly the 'Garry' in the reviews — active since March 2021, but the 'Astar Roofing Melbourne' business name was only registered in June 2023, and the same ABN started life with a cleaning-and-maintenance business name. None of that is disqualifying; plenty of good tradies build a second trade on an existing ABN. But it means the roofing brand is roughly three years old, and there's no long corporate history standing behind it.
What we couldn't do is cross-check the perfect score: there's no ProductReview listing, no second independent platform, and not a single negative in the twenty most recent Google reviews to learn from. Nothing we found contradicts the 5.0 — the reviews are detailed, geographically consistent and name the same person doing the same things — but a sole-trader structure means any warranty is only as durable as Gary's business, so get it in writing along with an itemised quote.
Reputation across the web New
The same firm, checked across platforms
⚑ A perfect score with no second source
Astar's 5.0 from 124 reviews is genuinely impressive, but it lives entirely on Google — there's no ProductReview or other independent platform to sanity-check it, and the roofing business name was only registered in June 2023 on a sole-trader ABN that began as a cleaning business. The reviews themselves read real and specific, so this isn't an accusation — it's a reminder that with a young brand and a one-platform reputation, your written quote and warranty paperwork matter more than usual.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Gary — owner-operator on every job
This is Gary's business in every sense: he's named (as Gary or Garry) 17 times across the most recent reviews — quoting, inspecting, photographing problem spots, doing the repairs, and following up afterwards. Customers consistently describe dealing with the same person from first call to final walkthrough, and one affectionately calls him 'Garry Paji'. The ABR puts the registered business name in the hands of sole trader Gurminder Singh of Truganina, which lines up neatly with the Gary in the reviews, though the website itself names nobody.
There's a small team behind him — 'Gary and team' appears in several reviews for bigger restoration jobs — but everything routes through the man himself. That's the appeal (accountability, honest pricing, no sales layer) and also the limitation: if Gary's booked, there's no second Gary.
What clients say
In their own words
Sent someone out after hours. Arrived in 25 mins and did a great quick repair. Highly recommend
Gary was really helpful, kind and guided through the entire roof restoration process. Honest pricing and quality output, with little to no complaints. He even visited weeks later for an inspection following solar system installation to ensure no tiles were damaged. Highly recommended.
Gary did great job in painting the facia and the roofs of both my houses .I was very impressed with his work and also great communication skills. I would highly recommend Astar Roofing .
Reviewers uniformly describe fast responses — including after-hours call-outs — honest pricing, and Gary's personal attention from quote to unprompted follow-up, with not a single negative in the recent review record.
Best for
- Roof repairs and tile restorations in Melbourne's western suburbs — Truganina, Tarneit, Hoppers Crossing and surrounds are where the review evidence lives
- Urgent and after-hours problems — one reviewer had someone on-site within 25 minutes of an evening call
- Homeowners who want one accountable person end-to-end: Gary quotes, does the work, and follows up personally
Less suited for
- Anyone who wants a company-backed warranty with a long corporate history — this is a sole trader whose roofing brand dates from mid-2023
- Large or complex projects needing a multi-crew operation with formal project management — everything here runs through one owner-operator
- People who need a cross-platform reputation before committing — the flawless rating exists on Google alone, with no independent second source
Before you commit
Five questions worth asking
- Can you confirm the ABN and trading name on the quote — Gurminder Singh trading as Astar Roofing Melbourne — so the paperwork matches the ABR record?
- What's your roofing background before the Astar name was registered in 2023, and what work were you doing on this ABN before that?
- What warranty do you offer on repairs and restorations, in writing — and given the sole-trader structure, what happens to it if the business winds up?
- Can the quote be fully itemised, and what happens to the price if you find more broken tiles or damaged battens once you're up there?
- You advertise emergency work — what does an after-hours call-out cost, and what's included before extra charges kick in?
Bottom line
The strongest one-man reputation we've reviewed in Melbourne's west: a perfect 124-review score, verified paperwork, and an owner who shows up fast and follows up unpaid. Just remember the brand is young and the warranty is only as solid as its sole trader — put everything in writing and Gary looks like an easy call for repairs and restorations.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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