Exclusive Roofing & Home Improvements
Trading name of EXCLUSIVE ROOF REPAIRS & HOME IMPROVEMENTS PTY LTD · Melbourne, VIC
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
The reviews here paint one of the more likeable pictures of the Melbourne roofers we've reviewed. Myles — the principal — is named 26 times across the firm's 20 most recent Google reviews, and the stories are specific and consistent: he answered a weekend cry for help about a leaking roof and had it sorted within the week; he turned up same-day to quote and finished two days later; one homeowner who gathered three quotes said the experience with Myles 'stood out far beyond the others'. Alongside 'recommend', the most repeated praise words are 'clean' and 'honest' — a good combination for a trade.
Now the part you should know before signing anything. The ABN printed at the bottom of their own website was cancelled on 3 June 2026, and eight days later a near-identically-named company — EXCLUSIVE ROOF REPAIRS & HOME IMPROVEMENTS PTY LTD — was registered at the same South Melbourne postcode, GST-registered from day one. Our read is a company restructure the website hasn't caught up with, and the new entity being GST-registered is arguably a step up. But a warranty is only as good as the company that issued it, so get the new entity's name and ABN on your quote and ask whether it honours work done under the old company.
The rest is typical small-outfit territory: the site claims fully-licensed experts and extensive insurance — self-claims we couldn't verify, so ask for certificates — and the contact address is a Gmail account, which is common for small trades but tells you this is a lean operation, not a corporate one. There's no ProductReview listing to cross-check, so Google's 4.8 from 90 reviews carries the evidential load alone. On the strength of what customers actually say, it carries it pretty well.
Reputation across the web New
The same firm, checked across platforms
⚑ The ABN on their website was cancelled in June 2026
The firm's website displays ABN 37 670 468 112 (EXCLUSIVE ROOFING AND HOME IMPROVEMENTS PTY LTD), which the ABR shows was cancelled on 3 June 2026. A near-identically-named company, EXCLUSIVE ROOF REPAIRS & HOME IMPROVEMENTS PTY LTD (ABN 13 698 983 363), was registered on 11 June 2026 at the same South Melbourne postcode and is GST-registered. This looks like a restructure rather than anything sinister, but ask directly: which entity will be on my contract and warranty, and does the new company stand behind work done under the old one?
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
Myles — the name in nearly every review
Myles is, by every account, the engine of this business — mentioned 26 times across the 20 most recent Google reviews. Customers describe dealing with him directly from first call to finished job: easy to communicate with, quick to book work in, same-day quote visits, and honest about what's actually needed. One reviewer, a female homeowner who collected three quotes, wrote that she trusted both his recommendation and his work ethic — the kind of comment that's hard to engineer.
We couldn't find a surname for Myles anywhere in the material we reviewed, and the website names no individuals — it just describes a team of 'fully-licensed experts', which is their claim rather than something we've verified. There is a real crew behind him (reviewers mention 'his team' and a 'lovely crew' doing the on-roof work), but treat the structure as one accountable principal plus helpers, and ask to see licence and insurance documents rather than taking the website's word.
What clients say
In their own words
Myles answered my cry for help at a weekend to sort out my leaking roof and by the end of the week it was all sorted. Done by a lovely crew and at a great price. Would highly recommend.
Total professionals repointed my roof - cleaned gutters initially - replaced over 30 tiles - and did my 3 bedroom house in Mitcham in half a day - and cleaned up after completed. I was so impressed and highly recommend them to anyone looking at fixing their roof.
Was impressed with Myles and his team. Knew what they were doing, punctual, efficient and with great communication. As a female homeowner I also trusted both his recommendation and work ethic. I obtained three different quotes and the overall experience with Myles stood out far beyond the others.
Reviewers consistently praise Myles' responsiveness and honesty, fast turnarounds from first call to finished job, and crews that clean up properly after themselves.
Best for
- Tile repairs, ridge repointing and roof restorations done quickly — one reviewer had 30+ tiles replaced and the roof repointed in half a day
- Gutter and downpipe work, from unblocking and cleaning through to repairs
- Homeowners who want one accountable person from quote to cleanup — Myles quotes it, books it and fronts the job himself
Less suited for
- Anyone who needs a long-established corporate entity behind a long warranty — the current company was only registered in June 2026 after the previous one was cancelled
- Full re-roofs and new-roof projects — the site offers them, but the recent reviews are all repairs, restorations and gutter work
- Anyone wanting big-firm infrastructure and paper trail — this is a lean, Gmail-and-mobile-phone operation, which is fine for repairs but worth knowing
Before you commit
Five questions worth asking
- The ABR shows the ABN on your website was cancelled on 3 June 2026 and a new company registered days later — which entity will be on my contract and warranty?
- Does the new company honour warranties on work done under the old EXCLUSIVE ROOFING AND HOME IMPROVEMENTS PTY LTD?
- Can I see your roofing/plumbing licence details and a current public liability insurance certificate?
- Will Myles be on site himself, and who else will be in the crew doing the work?
- For a restoration, exactly what's included — rebedding, repointing, tile replacement, cleanup — and can I have that scope in writing?
Bottom line
The reviews paint a genuinely likeable picture: a responsive, honest owner-operator whose crews turn up fast and clean up after themselves. But the company behind it restructured just weeks ago and the website still shows a cancelled ABN — get the new entity's name on your quote and warranty before any work starts.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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