Liberty roof repairs
Trading name of LIBERTY ROOF REPAIRS VIC PTY LTD · Melbourne, VIC
AustralianRoofers Trust Score New
How it's calculated: a transparent, evidence-weighted score — identity & longevity from the public ABN register, reputation from verified Google reviews, and consistency from cross-checking independent platforms. Grades are proportional to the evidence. Where we search the register and can't confirm a business, the identity check scores zero rather than being quietly left out — so a firm we couldn't verify never outranks one we could. Longevity stays unscored in that case, because without a registration date there's nothing to measure.
Our honest take
On the numbers, Liberty Roof Repairs looks terrific: 4.9 stars from 127 Google reviews, and when we read through the recent ones, almost every single reviewer names John personally — helping with a garage leak, tarping slipped terracotta tiles, clearing a blocked downpipe, walking customers through what he was doing. That pattern of one identifiable person showing up in review after review is usually a good sign; it means the praise attaches to a real operator, not a call centre.
The honest wrinkle is age. Their website says the business has built its reputation 'for more than 25 years', but the ABR tells a different story: Liberty Roof Repairs VIC Pty Ltd was only registered in December 2025 — about seven months ago — with a matching sole-trader business name registered days before that. The people may well carry decades of roofing experience, but the trading entity behind the 10-year warranty they advertise is months old, and we couldn't verify the 25-year claim against anything. There's also no ProductReview listing, so Google is the only independent review base we could check.
The other thing we won't gloss over: of the twenty most recent Google reviews, the only two negatives are both about the same thing — missed appointments with no notice of cancellation. One customer says John no-showed twice. Nineteen glowing reviews to two angry ones is still a strong ratio, but the failure mode is consistent enough to plan around: pin down your appointment and ask them to confirm the morning of. Everything else — workmanship, price, cleanup, communication once the job starts — reads genuinely well.
Reputation across the web New
The same firm, checked across platforms
⚑ The '25 years' claim doesn't match the paperwork
Liberty's website says they've built their reputation over 'more than 25 years', but the company entity (and its GST registration) only dates from December 2025, and the matching sole-trader business name from November 2025. That doesn't make them dodgy — tradies with long personal experience often incorporate late — but it does mean the entity backing their advertised 10-year workmanship-and-materials warranty is brand new. Worth asking them directly what the 25 years refers to, and getting the warranty in writing from the Pty Ltd.
Verified business details New
Checked against the public ABN register
Source: verified against the official Australian Business Register via ABN Lookup (abr.business.gov.au), including GST registration.
What they're actually known for New
Ranked by what customers mention — not a self-declared list
Who you'll actually deal with
John — the name in nearly every review
We couldn't find a team page or any staff bios, but the reviews leave little doubt about who's running jobs: 'John' is named in 19 of the 20 most recent Google reviews — quoting, showing up on the roof, answering questions, and copping the blame in the two negative ones. That's the profile of a hands-on owner-operator with a small crew ('John and his team' is the standard phrasing), not a franchise with rotating subcontractors.
The firm describes itself as family owned but doesn't name anyone on its website. For what it's worth, ABR records show the related sole-trader business name 'Liberty Roofing and Repairs' registered to a Jonathan Edward Cash at the same Glen Waverley postcode — which lines up neatly with the 'John' customers keep thanking, though we can't confirm they're the same person.
What clients say
In their own words
I had a leak in my garage roof, John and his team were so helpful and friendly, and happily answered all my questions. Will definitely reach out again if I have any further roofing issues!
Highly recommend John & his team for their hard work on our property. Communication remained strong throughout the job and it was completed to a high standard.
John and his team from Liberty Roof repairs did a wonderful job with my property. John was extremely cordial and easy to deal with. It was a seamless experience on a job that involved a lot of different elements. Liberty roofing and John and his team come highly recommended. Thanks again, Angelo
Reviewers overwhelmingly name John personally and praise communication, friendliness and tidy, efficient leak repairs — the only complaints, both one-star, are about appointments missed without notice.
Best for
- Leak repairs and smaller roof fixes where you want a hands-on operator, not a sales rep — that's what nearly every reviewer hired them for
- Homeowners who value direct communication with the person actually doing the work; 'John answered all my questions' is a constant refrain
- Tile roof patch-ups, gutter and downpipe fixes, and jobs where a quick, reasonably-priced response matters
Less suited for
- Anyone who needs a long, independently verifiable corporate track record — the company entity was registered in December 2025, whatever the website's '25 years' says
- People on tight schedules who can't absorb a missed appointment — the only two negative reviews both describe no-shows without notice
- Large full re-roof or restoration projects where you'd want a documented portfolio at that scale; the review evidence is almost all repairs and maintenance
Before you commit
Five questions worth asking
- Your website mentions 'more than 25 years' — does that refer to the team's personal experience, or has the business traded under another name before the December 2025 registration?
- Can you put the 10-year workmanship and materials warranty in writing, issued by Liberty Roof Repairs VIC Pty Ltd, and explain exactly what it covers?
- Who holds the plumbing registration for any metal roof plumbing work, and can you share the licence details?
- How do you confirm appointments, and what happens if you need to reschedule? (We ask because the only negative reviews mention no-shows.)
- Can you give a fixed written quote splitting materials and labour, and flag anything that could change the price once you're on the roof?
Bottom line
A well-liked, hands-on repair outfit with genuinely strong reviews and a verified ABN — but a very young company on paper, so get the warranty in writing and confirm your appointment. For leaks and general repairs in Melbourne's east, the evidence says John does right by people once he's on the roof.
Assessed by the editorial team at AustralianRoofers.com from public Google Business Profile data, the firm's own website, and the ABN register. Not a paid placement.
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